Human Resources Director

Drucker Falk is a performance driven real estate services and investment firm with an 80-year history of delivering optimal asset value to our clients. We specialize in third party multifamily and commercial management, brokerage, investment sponsorship, asset development and construction consultation. We manage a diverse portfolio of more than 30,000 multifamily apartments, over three million square feet of commercial space, and have brokered more than a billion dollars in commercial transactions.

The Human Resources Manager will assist the Director of Human Resources with the daily operations of the Human Resources department in areas of employee relations, payroll administration, benefits, leave, legal compliance, talent acquisition, and policy interpretation and enforcement.

Essential Duties and Responsibilities include the following.

• Works closely with the HR Director to assist with department projects and process improvement initiatives.
• Provides support and guidance to the HR team, management, and other team members with employee relations questions and issues; may be required to perform tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and facilitating disciplinary actions including terminations.
• Supports the talent acquisition process, which may include assisting recruiters and hiring managers with events, screening, interviewing, and hiring of qualified job applicants.
• May assist benefits team with administration of life, health, dental and disability insurances, 401(K) plan, vacation, sick leave, leave of absence, and employee assistance programs.
• Provides support to HR Director in implementation of compensation projects and annual performance review administration.
• Coordinates the preparation of employee separation notices and related documentation.
• Assists with implementation of employee engagement/survey programs and results analysis to establish benchmarks and future goals.
• Stays abreast of legal regulations, industry trends, current and emerging best practices. Evaluates and advises on the impact on the organization and employees.
• Communicates changes in personnel policies and procedures and ensures proper compliance is followed. Interprets policies for managers and team members.
• Maintains HR records of benefit plan participation such as insurance and 401(K) plans, promotions, transfers, and terminations, and employee statistics for government reporting.
• Other duties as assigned.

Supervisory Responsibilities
Assists HR Director in coordinating the daily functions of the HR department; provides input and feedback on process improvement opportunities; assists with HR team member professional development plans and department KPIs. Solicits and applies customer feedback (internal and external).

Education and/or Experience
Bachelor's degree (B. A.) from four-year college or university, plus three years or more years of HR Generalist/Management-level experience and/or training; or equivalent combination of education and experience. HR certification preferred (PHR/SHRM-CP) or willingness to obtain within 1 (one) year of employment.

Skills/Abilities

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail with a particular focus on quality of work.
• Excellent time and project management skills with a proven ability to meet deadlines.
• Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to maintain a customer focus and to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations, and the ability to show sensitivity to cultural differences that may be subtle or nuanced.
• Proficient with Microsoft Office Suite and related software.
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.

Competencies
To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Oral Communication - Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Leadership - Exhibit’s confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.

Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; Builds a diverse workforce.

Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

Computer Skills
To perform this job successfully, an individual should have knowledge of Payroll software and Microsoft Office software.

Please submit resumes with salary requirements

Position offers outstanding growth potential, paid sick leave, vacation & holidays, full benefits and 401K participation. Equal Opportunity Employer. Drug Free Workplace.