What are the responsibilities and job description for the Expansion Sales Associate position at DSI?
Cloud Inventory®/DSI is a long-standing innovator in mobile-first supply chain software serving some of the most well-known brands on the planet. The recent global pandemic proved how critical an organized and efficient supply chain is to businesses and consumers alike. Top consumer and industrial companies are leaning on our technology to improve access to the products that impact our everyday lives.
We are deep in the throes of an exciting 3-year transformation from a successful software company in the global supply chain space, to the leader in cloud-based supply chain Software-as-a-Service (SaaS). We have built tremendous momentum and are laser focused driving the vast benefits customers gain from our leading flagship product Cloud Inventory®. There has never been a better time to be on our team. Our business performance has been hitting all-time highs, and our future looks brighter than ever. This transformational success has created for an exciting opportunity on our Installed Account Team as an Install Sales Associate.
What You’ll Do
You will serve as Cloud Inventory®/DSI’s connection to North American customers and ensure total satisfaction. You will work with Team Members and customers to leverage Cloud Inventory® resources to identify new software, hardware and services opportunities that best align with our customers corporate strategy and exceed sales goals. Your involvement on the Installed Account Team is integral to company success in meeting and exceeding sales goals.
A closer look at your responsibilities:
We are deep in the throes of an exciting 3-year transformation from a successful software company in the global supply chain space, to the leader in cloud-based supply chain Software-as-a-Service (SaaS). We have built tremendous momentum and are laser focused driving the vast benefits customers gain from our leading flagship product Cloud Inventory®. There has never been a better time to be on our team. Our business performance has been hitting all-time highs, and our future looks brighter than ever. This transformational success has created for an exciting opportunity on our Installed Account Team as an Install Sales Associate.
What You’ll Do
You will serve as Cloud Inventory®/DSI’s connection to North American customers and ensure total satisfaction. You will work with Team Members and customers to leverage Cloud Inventory® resources to identify new software, hardware and services opportunities that best align with our customers corporate strategy and exceed sales goals. Your involvement on the Installed Account Team is integral to company success in meeting and exceeding sales goals.
A closer look at your responsibilities:
- Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer requests
- Respond to customer order and quotation requests received via customers & team members
- Support the broader Installed Sales Team by ensuring the delivery of timely quotations and accurate order processing
- Performing the administrative functions that ensure our customer's needs are being met
- Maintain accurate and complete customer account information
- Coordinate customer service requests including order entry, pricing, billing, and renewals
- Expand new business opportunities in existing customer accounts within the assigned account territory
What We’ll Do
At Cloud Inventory®/DSI we know our Team Members are our most important asset. Our investment is to our people and we will ensure that you are fully equipped for success as an Install Sales Associate by providing hands on training and accessibility to various career development opportunities. The Installed Account Team is laying the groundwork for an industry wide shift from an on-prem software platform to a SaaS model. Your work with the Installed Account Team will give you exposure to a highly sought-after discipline within the technology world as our customers continue to pursue a Cloud based inventory management system. Our company leadership is passionate about seeing Team Members grow to their fullest potential and your exposure on the Installed Account Team opens doors to opportunities in multiple areas of the company, including Sales, Account Management, Customer Retention and Renewal, and more!
Who You Are
You are passionate about and interested in a career in Sales and Accountant Management, and are looking for the place to kickstart the experience needed to excel in those areas. You are self-motivated with strong organization and time-management skills. It’s easy for you to establish rapport and build relationships with your customers and Team Members. You understand the importance of customer service and feel confident handling a variety of customer situations with enthusiasm and professionalism.
What You Bring
- Previous professional experience working with sales and/or account management
- A proven track record of customer service or inside sales success
- An interest and aptitude for software technology
- A sense of determination to generate new business and follow up on requests, including making cold calls
At Cloud Inventory®/DSI we are passionate about our Team Members, our products, and our customers! If you feel you match that level of passion about your work, and believe this role would be a good fit for you, we'd love to hear from you. Take your first step in exploring a career with us - apply today!
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