Client Services Manager

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000 employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services. Job Description Job Title: Client Services Manager Locations: Kansas City, MO/Quincy, MA | Hybrid Get To Know The Team: As part of SS&C, you will work for the world’s largest independent hedge fund and private equity administrator, as well as the largest mutual fund transfer agency. As a part of the US Global Investor and Distribution Solutions Client Services Team, you will have the opportunity to work with and lead a group of dedicated and experienced professionals that are focused on providing our clients superior customer service. We engage and collaborate with each other to ensure our clients strategic initiatives are met while ensuring that our organization is moving in a direction that allows both SS&C and our clients to be successful. This team views challenges as opportunities for growth. Why You Will Love It Here! Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans for those in an office environment Your Future: 401k Matching Program, Professional Development Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel and more! What You Will Get To Do: Establish & lead collaborative relationships between customers and the SS&C organization. Communicate with customers via conference calls, written electronic correspondence, and in face-to-face meetings. Analyze, anticipate, and identify customer needs and recommend innovative solutions. Leverage extensive in-house training programs for industry knowledge and product expertise. Mentor & manage associates on the client relations team. Establish work priorities, plan projects, and ensure timelines are met. Coordinate face-to-face meetings with customer’s onsite and at their location. Assist with budgeting, billing, and contract administration while ensuring contractual obligations are achieved. What You Will Bring: Bachelor’s degree and/or 6 years of client facing work-related experience required. Excellent written and verbal communication skills. Ability to work autonomously. Strong organizational and project management skills with efficient time management Problem solving and numerical reasoning skills; ability to analyze data and act. Career oriented, highly motivated, and self-starting individual able to work in a fast paced, team environment. Ability to quickly learn and adapt to new systems, processes, plans, and programs. Proficiency in use of business productive tools such as word processing, spreadsheets, data management, project management, and presentations Thank you for your interest in SS&C! To further explore this opportunity, please apply here or through our careers page on the corporate website at www.ssctech.com/careers. #LE-HE1 #LI-Hybrid Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws. SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000 employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.