Engagement Specialist

The Employee Experience Specialist will play a key role in the onboarding and assimilation of all new employees, ensuring they have a strong understanding and connection to the DSV mission, vision and culture starting day one. Working closely with Human Resources and hiring managers, this individual will help create, facilitate, track and monitor the completion of new hire training and other experiences to support new employees throughout the duration of their onboarding, new hire training and employee experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

What you’ll be doing:

• Collaborating – Establishes effective relationships and communication with HR Business Partners and hiring managers, providing feedback and communication regarding the new employee experience and ensuring seamless transitions throughout the process. Guides, coaches and directs leaders to ensure they have a consistent understanding of expectations in supporting their team members assimilation to DSV, their team and their job role.
• Tracking – Tracks completion of training workshops and other related onboarding activities Coordinates training locations, schedules and implementation plans.
• Data Gathering – Solicit feedback throughout the employee life cycle: new hire surveys, stay interviews, exit surveys, and engagement surveys.
• Reporting/Analysis – Measures and evaluates the employee experience through surveys and focus groups. You will take care of the monthly reporting for management on projects status or on specific HR KPIs’ (headcount, budget, attrition, exit interviews) throughout the employee experience and share with site leadership and Human Resources
• Employee Engagement – you will create the employee engagement calendar to increase employee involvement and motivation and support corporate initiatives (vision meetings, fun activities, wellness activities). Your goal is to curate innovative new hire experiences that positively impact employee satisfaction and retention.
• Communication – Create a communication plan to deliver consistent information on events / activities to promote employee involvement.
• Continuous improvement - Maintain feedback loop to increase efficiencies and effectiveness.

Successful candidates will demonstrate:

• A true hands-on approach as well as the ability to successfully monitor the motivation of the employees to ensure a high level of employee engagement
• Ability to thrive in a fast-paced environment with a high level of energy
• Being an enthusiastic team player with a strong drive to create a positive work environment
• Flexibility, fantastic communication skills and huge amounts of drive
• The ability to be comfortable with high volume workload and not be afraid to “roll up your sleeves”
• The ability to engage employees in conversation to solicit feedback
• The ability to manage multiple priorities simultaneously – results oriented
• Strong work ethic and desire to achieve excellence
• Empathy, must be able to interface at all levels of the organization
• Passion for innovative HR solutions and process improvement
• Develop fun initiatives for employees to engage in
• Ability to work on own initiative and execute project-based tasks
• Excellent organizational and interpersonal skills

• 3 years of employee engagement and/or HR experience
• 2 years of experience working in a highly collaborative team environment
• Strong verbal and written communication skills
• Proficiency with MS Office Suite, specifically PowerPoint and Excel
• Proficiency in Spanish

WORK ENVIRONMENT