Sales and Marketing Analyst

The Sales and Marketing Analyst (SMA) will be responsible for providing technical and operational support in the execution of our Global Sales Program. The SMA supports revenue growth by working in conjunction with Sales, Business Development, Marketing, Operations and Management on specific sales strategies and activities. The SMA is primarily responsible for communication between Sales team and internal teams throughout the entire sales cycle.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supports driving sales growth by actively supporting tender and proposal management. Specifically, this individual will be responsible for assisting with detailed quoting activities and providing support and additional bandwidth in the quoting process
• Supports growth with new and existing customers through generation of leads and various prospecting activities including market research, cold calling and internet-based communications
• Increase marketing and brand visibility via LinkedIn and other social media outlets
• Develop digital marketing campaign with our marketing partners (internal and external) on executing materials and strategy.
• Manages internal support of proposals in work, ensuring actions are on track and the defined proposal process is followed (gate reviews, quoting process, presentations, proposal package preparation)
• Maintains sales CRM and regularly updates the CRM as needed
• Provides support to procurement team(s) as needed in the event additional bandwidth is needed to meet certain deadlines
• Identifies prospective clients online and in CRM to target appropriate contact people and captures relevant information. Collects tracks and summarizes performance and customer data.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional social media forums.
• Assesses situations to determine the importance, urgency and risks, and makes clear decisions which are timely and in the best interests of the organization.
• Proactively and thoroughly researches matters relating to account assignments, contracts, opportunities/quotes, booking transactions, and/or accounts receivables.
• Supports keeping selling tools up-to-date, accurate and detailed. These tools include but are not limited to forecasting, customer/account plans, opportunity plans, and CRM
• Proactively maintains and supports improvements in marketing tools including presentation materials, collateral materials and other media
• Supports attendance at special events as needed including association events, workshops, conferences, and exhibitions
• Sets priorities, develops a work schedule, monitors progress towards goals, and tracks details/data/ information/activities.
• Supports process improvement initiatives across the sales organization that will enhance sales force productivity and efficiency
• Performs other duties as assigned

SUPERVISORY RESPONSIBILITIES (IF ANY)

None

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience

• Bachelor’s Degree from an accredited college in a related discipline or equivalent combination of education and industry sales experience
• Proven sales experience in a Global Market capacity in diverse environments for a minimum of 5 years with a solid network of relevant business segments

SKILLS, KNOWLEDGE AND ABILITIES

Computer Skills

• Expert level proficiency in Microsoft Office Suite with dynamic presentation skills on PowerPoint
• Proposal drafting expertise
• Experience with CRM tools

Language Skills

English Proficiency (reading, writing, and verbal)

Mathematical Skills

Intermediate

Other Skills

• Detailed orientation in terms of completing quoting tasks, maintaining process discipline
• Excellent presentation and communications skills
• Strong interpersonal skills and ability to rapidly create solid professional relationships
• Independent self-starter with expedited aptitude to learn
• Solid understanding of direct/database marketing and analytics
• Excellent organizational and follow up skills
• Ability to maintain confidentiality of company and customer records

PREFERRED QUALIFICATIONS

• Proven experience in a sales support capacity in diverse environments with 5-7 years of relevant experience in proposal preparation and quoting
• Related Master’s degree
• Experience in Supply Chain Industry

TRAVEL REQUIRED

• ~25%.

PHYSICAL DEMANDS

While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. The employee also regularly lifts and/or moves objects up to 10 pounds. Specific vision requirements of this job include close vision and distance vision. Employee must be able to travel by plane and automobile when business requires.

WORK ENVIRONMENT

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

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