What are the responsibilities and job description for the Super User position at DSV?
The DSV WMS Consultant is responsible for successful optimization and delivery of Warehouse Management System (WMS) processes to DSV Solutions sites. The WMS Consultant delivers functional, technical, and business process expertise in multidiscipline project teams. Ensuring high quality in time deliverables. Activities will be based out of one of the DSV Solutions clusters in the region.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Analyze and document client and business requirements
- Design, configure, test, and implement WMS processes.
- Provide process optimization and improvement proposals based on business requirements
- Train key- and end-users on designed processes and functionalities
- Create functional designs for internal and external reports and documents.
- Create functional specifications for EDI integrations in cooperation with external parties and DSV Global IT.
- Keeps track and where needed escalates for on time delivery on deliverables requested from DSV Global IT.
- Gatekeeper for warehouse process standardization.
- Provide regular scheduled project updates to internal and external stakeholders
- Analyze complex issues and client cases and provide sensible generic solutions.
- Write functional specifications based on business requirements for applications changes and improvements.
- Advocate and sell best practices and standardization to internal (and external) parties
- Builds and maintains relationships with internal and external stakeholders to understand and anticipate customer needs for specific projects.
- Other duties as assigned by management to support special projects, implementations, process improvements.
SUPERVISORY RESPONSIBILITIES
- None
MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
- Must have a high school diploma or general education degree (GED).
- 2 years’ experience in working in a project-based environment
- Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate
Certificates, Licenses, Registrations or Professional Designations
- None
SKILLS, KNOWLEDGE, AND ABILITIES
Computer Skills
- Proficiency in one or more WMS
- MS Office Suite
Language Skills
- English (reading, writing, verbal)
Mathematical Skills
- Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.
Other
- Able to articulate and voice own opinion and sell your warehouse process design.
- Readiness to travel – can be on short notice.
- Able to travel domestically and internationally (including Europe).
PREFERRED QUALIFICATIONS
- Bachelor’s degree in a relevant discipline or equivalent combinations of education and work experience.
- Extensive knowledge on warehouse processes and supporting system landscapes.
- 3-5 years of experience with JDA WMS (dispatcher preferred) or other major WMS products.
- Experience with functional specifications for EDI integration
- Experienced in working on small, fast paced project teams.
- SQL proficiency is a plus.
CORE COMPETENCIES
Leader of Others
- Accountability
- Business Acumen
- Communication / Building Partnership
- Developing Oneself
- Developing Others
- Drive for Results
- Embracing Change
- Problem Solving
- Empowerment
- Leadership Excellence
- Leading Change
- Problem Solving
Independent Contributor
- Accountability
- Communication / Building Partnership
- Customer Orientation
- Developing Oneself
- Drive for Results
- Embracing Change
- Problem Solving
- Professional Competencies
PHYSICAL DEMANDS
Occasionally
- Handling/Fingering, Sitting
Frequently
- Bending
Constantly
- Walking and Standing
Ability to Lift/Carry and Push/Pull
- 21-50 pounds
- Reach above shoulder, reach outward, squat, or kneel.
Other Physical Requirements:
WORK ENVIRONMENT
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this position description and/or assign tasks for the employee to perform, as the Company may deem appropriate
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV – Global transport and logistics
DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.
We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.
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