What are the responsibilities and job description for the General Clerk II (PCOSS - 2nd Shift) position at DTSV Inc?
Description
The General Clerk II (GC II) performs the following task to support the United States Citizenship and Immigration Services (USCIS) Potomac Service Center Operations Support Services (PCOSS) on 2nd shift:
- Supports USCIS adjudication functions by providing clerical and administrative support for the pre-adjudication process.
- Selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of substantive guides and manuals.
- Handle external mail, serving as the link between the U.S. Postal Service and individual offices and workers.
- Perform file operations and application processing functions.
- Facilitate delivery of outgoing mail by determining if the mail is to be sent registered, certified, special delivery, or first, second, third, or fourth class, and may group mailings by ZIP code.
- Operate machines that collate, fold, and insert material into envelopes for mailing.
- Operate machines that affix postage and mailing labels and track the amount of money expended on postage.
- Use computers to keep records of incoming and outgoing items
- Uses computer to log incoming and outgoing items.
- Retrieves, sorts, and maintains files.
- Generates manifests.
- Prepares files for shipping.
- Performs searches.
- Scans physical file barcodes for file accountability.
- Scans, photocopies, or emails documents.
- Delivers files to identified locations.
- Reviews files for action steps and secures documents.
- Places files on shelves.
- Meets contract performance requirements and acceptable quality levels for assigned tasks
Requirements
- Ability to work 2nd shift from 2:45-11:15PM, Monday-Friday.
- Two (2) years of clerical/office experience.
- High School Diploma or equivalent.
- U.S. Citizenship, required.
- Proficiency with Microsoft Office applications to include Excel and Word.
- Ability to pass pre-employment background investigation,?including credit and criminal check.
- Ability to obtain and maintain a DHS Suitability Determination.
Other Essential Qualifications:
- Ability to closely follow Standard Operating Procedures.
- Ability to express and exchange ideas clearly in the English language, written and verbal.
- Ability to work effectively and efficiently in a team environment and relate well to others.
- Ability to readily adapt to changing requirements.
- Strong commitment to performing and producing at the highest level of quality at all times.
- Ability to manage individual workflow effectively.
- Positive attitude focused on customer satisfaction.
Physical Demands:
- Read rapidly from both paper and a computer terminal.
- Manual dexterity in the use of word processing equipment.
- Good hand to eye coordination.
- Ability to perform repetitive tasks such as: lifting, standing, sitting, reaching, twisting, sealing envelopes, filing, and reading.
- Ability to work in one place and transverse the office on a continuing basis.
- Ability to lift and transport up to 45 lbs. and push large carts.
DTSV is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, national orientation, disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
