User Experience Associate

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek. WHAT WE ARE ABOUT: Duck Creek is an insurance industry leader, driving transformation and delivering modern SaaS solutions that help insurers set a new standard and revolutionize how consumers interact with insurance companies. As a leading technology provider to the insurance industry, we don’t just build great software to help insurers conduct business. We deliver software with a fully managed service model that empowers insurance companies to transform their business. With Duck Creek OnDemand, insurers are introducing groundbreaking new products faster than ever before, making smarter data-driven decisions, enhancing the customer experience to meet evolving expectations, and adapting to shifting market conditions and regulatory requirements. Duck Creek is proud to be a Remote-First employer, empowering our employees with the choice to work from an office, from home or on a hybrid schedule. Our remote-first environment fosters inclusion, collaboration, and ensures a consistent employee experience regardless of location. We support our employees in making a decision that allows them to be the most productive they can be both at work and at home. If working in a fast paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries into a standard for innovation and open exchange sounds exciting, let us know. We are excited for your career to be Made on Duck Creek. WHAT YOU’LL DO: The User Experience (UX) Associate is an entry-level production role, providing definition and design support to Software Product projects through Design System, Visual Design, Research, or Enhancement projects and for Software Product releases. The UX Associate will be assigned a set of deliverables and learn to translate business needs and product requirements into user-focused and intuitive products, interfaces, platforms for mobile and web. Validates the assigned deliverables with a UX Researcher or an UX Lead and potentially presenting to larger stakeholder audiences during sprint reviews Supports the production, iteration and delivery of final design artifacts as defined by their project lead Attends all project UX meetings, design reviews, and workshops Collaborates with other stakeholders for input during the production of the artifacts and facilitates those discussions within their defined timeframe to deliver the solution. Collaborates and communicates professionally with clients and internal teams on projects Works with others, such as a UX Lead or a Product Owner, if working on a Sprint Team, to receive defined work assignments Assigned in a support delivery role for one project at a time. WHAT YOU’VE DONE: Bachelor’s degree, or higher level, or foreign equivalent, in HCI or a related design field or equivalent practical experience Some experience in Information Architecture and Interaction Design, Visual Design and/ or User Research Preferred prior work or internship experience in a related field Preferred experience with UI development using HTML, CSS, JavaScript, Android Studio, XCode, Angular.js, etc. Understanding of Agile methodology Understanding of the basics of Product Design Demonstrable ability for Design Thinking Familiarity with Duck Creek personas Good Problem-Solving skills Understanding of Lean UX methodology and the ability to iterate a concept into a polished deliverable Travel: 0-10% Work Authorization: Legally authorized to work in the country of the job location. Physical: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services and systems. As such, Duck Creek is committed to providing equal opportunity to all employees and applicants - to recruit, hire, train, and reward employees for their individual abilities, achievements and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status. Duck Creek Technologies does not accept nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.