Assistant Manager

Job description

Duck Donuts Brentwood is a fast-casual restaurant brand with more than 100 locations. Our menu is fresh, made to order donuts and breakfast sandwiches. We also serve a variety of coffee and espresso drinks, and sundaes and milkshakes. Our mission is to create an environment that combines extraordinary food with meaningful human connection. Corporate headquarters are located in Mechanicsburg, PA.

Overview:

We get it – you want a flexible job you’re excited about, co-workers you enjoy, and work you can be proud of. You can find that at Duck Donuts Brentwood. Bring your focus and your enthusiasm - we’ll teach you the rest!

*YOUR ROLE*

Being a Duck Donuts Brentwood Assistant Store Manager means you’re a friendly, energetic and dependable team-oriented leader, with a strong work ethic and a real passion for fresh food. You’re excited about providing warm, delicious donuts for your local community and creating a location where guests feel welcome and comfortable. You know how to connect the dots between operating costs, staff skill levels, and guest satisfaction to grow your store’s sales and profitability. You’re looking for the chance to build, develop and mentor a team, and you know how to set goals and create a strategy and motivate your people to achieve them! Come join the collection of Duck Donuts success stories and let your career grow with us!

A WEEK IN YOUR Duck Donuts LIFE

*YOUR ACTIVITIES*

• Being an advocate in the local business community for Duck Donuts for our service, our menu, our story, and our culture
• Maintaining proper hygiene and upholding an appearance that projects a positive company image at all times
• Describing our food with passion and educating our guests on our menu, its ingredients and allergy/dietary alerts for both restaurant and catering orders
• Recruiting, interviewing, hiring and training the best talent for all roles
• Developing hourly employees and shift leaders leading an environment that fosters motivation, training and evaluation
• Accurately documenting all employee related paperwork
• Prioritizing tasks, setting goals and properly scheduling your time ensuring to balance admin leadership with hands-on shift involvement
• Supervisor and mentor crew members on each shift, always looking for training moments
• Managing the quality of your store through by meeting Duck Donuts standards for food procedure, service and cleanliness
• Effectively managing operational and admin duties, understanding how their accurate and timely completion creates your store’s success
• Monitoring cash receipts, controls and daily deposits for financial accuracy
• Proactively managing building upkeep, general maintenance, equipment maintenance and maintenance tickets
• Maintaining a positive, clean, safe atmosphere and environment for both your guests and your coworkers in compliance with Health Department regulations
• Knowing and leading the team to comply with all company policies and procedures as well as all local, state and federal regulations
• Demonstrating a professional attitude and respect for your coworkers, establishment, and the Duck Donuts brand

YOUR TALENTS

• Must be 21 years of age
• Minimum of 3-5 years upper management experience
• No more than 2 jobs in the previous 5 years
• Ability to thrive in a fast-paced environment
• Must obtain a ServSafe Certification
• Must have sufficient experience and knowledge of Profit and Loss statements
• Ability to get out in the local business community to promote our brand, and help secure bulk orders
• Excellent leadership, customer service, and communication skills
• Ability to recruit, train, retain, and motivate quality employees
• Motivated, self-initiated and team-oriented
• Strong time management and organization skills
• Demonstrate sound decision making and problem-solving skills
• Strong work ethic, and desire to exceed our guests’ expectations

YOUR WORKING CONDITIONS/HOURS

Position requires the ability to tolerate walking and standing during the entire shift. Requires reaching, bending, lifting, carrying, and must be able to lift a minimum of 40 pounds to chin level without injury. Work with speed and efficiency in high-pressure situations.

Flexible schedule requiring 45-50 hours weekly of physical activity. Shifts will vary and may include early mornings, evenings, weekends and/or holidays.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Paid training
• Referral program

Physical Setting:

• Bakery
• Casual dining restaurant
• Coffee shop
• Fast casual restaurant
• Quick service & fast food restaurant

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Holidays
• Monday to Friday
• Weekend availability

Supplemental Pay:

• Bonus pay
• Quarterly bonus

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: One location