HEALTH CENTER ADMINISTRATOR- Dermatology

Health Center Administrator

The Private Diagnostic Clinic (PDC) of Duke Health is the world-class, multi-specialty physician practice comprised of 140 clinics located throughout North Carolina. The PDC recruits the top physicians and employees and retains them by offering competitive salaries and benefits and a supportive work environment where passion and purpose connect.   

To learn more about our culture, visit: https://www.youtube.com/watch?v=D4Mq59-No-k

Provides overall administrative direction for the Mohs Surgery Practice, coordinates all activities, strategic direction and clinic initiatives.  Maintains liaison with all levels of administration, physicians and outside organizations to coordinate clinic/practice business, accomplish directives and to facilitate the resolution of problems.  The HCA for Mohs will also oversee and CAP certified Lab and ensure CAP regulatory and compliance requirements are executed. The HCA oversees workflows, policies, procedures and programs of the Mohs Surgery Clinic in conjunction with the medical director.

JOB DUTIES

• Provide administrative, direction and coordination in the formulation, interpretation and administration of current and long range policies, procedures and programs of  the practice.
• Establish schedules, task assignments and allocation of manpower, space and equipment to meet the Adult and Pediatric clinic productivity goals.
• Determine fiscal requirements, make projections and prepare clinic budgets, monitor revenue cycle, manage point of service collections, manage expenses and submit invoices for payment, distribute and explain monthly financial statements.
• Maintain liaison with all levels of administration, physicians and outside organizations to coordinate clinic business.
• Develop operating/nursing policies and procedures for both Pediatric and Adult Dermatology clinics: conduct meetings with subordinates to ensure compliance with established practices; implement new polices and keep employees abreast of current changes and standards.
• Direct and coordinate various personnel functions including, but not limited to, hiring, performance appraisals, promotions, transfers and vacation schedules.
• Maintain a positive work culture by providing an environment of trust, fairness and confidentiality with diverse team members.
• Review monthly Balanced Score cards and GC CAPHS scores, maintain practice Stop Light Report; share scores monthly with staff and providers, implement measures and process improvement efforts to achieve PDC targets.
• Create a culture of safety by reporting risk management issues, participate in JCAHO and EOC audits, create building safety and fire plans and educate subordinates and providers.
• Expert capability with Epic Ambulatory Care scheduling, reporting and patient documentation platform
• Proficiency with qGenda software and SAP procurement systems

REQUIRED QUALIFICATIONS

• Work requires 3 years related administrative or clinic management experience to acquire competence in applying general operational practices, personnel practices, accounting and budgeting principles and coordination of clinic administrative functions. 
• Master’s in Business, Heath Care Administration or Master of Science in Nursing preferred

KNOWLEDGE, SKILLS AND ABILITIES 

ADDITIONAL INFORMATION

Certain jobs in the Private Diagnostic Clinic may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

The Private Diagnostic Clinic is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. 

The PDC aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description