What are the responsibilities and job description for the Retail Store Associate - Seasonal - Starting at $15/hour position at Duluth Trading Company?
PURPOSE OF POSITION
The Duluth Trading Company Sales Associate, in this guest-facing role, delivers the Duluth Brand experience daily. Consistent with that the associate provides thoughtful, engaging, and solution-based customer service, demonstrates superior product knowledge, enjoys being part of a team, supports the overall sales goals, and takes pride in maintaining a well merchandised, organized, and clean store.
What We Offer:
- Flexible Hours
- Great Store Discounts
- Incredible Holiday Hours
- Growth Opportunities
What You’ll Love:
- Being a part of an innovation-driven organization that is growing fast, and taking care of business through catalog, web and retail stores.
- Working on a team that makes retail workwear for customers who are smart, straight-talking folks who do everything from pounding nails to shoeing horses and pitching bales.
- POKING AVERAGE IN THE EYE!
What You'll Do:
- Develop an exceptional familiarity with the Duluth brand and comprehensive product knowledge to provide solution-oriented, friendly service to customers. Understands the customer is the center of what we do.
- Understand how to layer personalized service into each area of interaction from greeting to the fitting room to register.
- Effectively communicate sales and promotions.
- Respond proactively and is empowered to provide positive resolutions to customer concerns.
- Answer telephone in a courteous and friendly manner including, but not limited to, giving store greetings, directions to store location, and receiving and filling customer orders.
- Assist in receiving, processing, and replenishing merchandise.
- Maintain merchandising, presentation, and display standards. Ensure the sales floor is customer-ready.
- Ensure Company standards for cleanliness for the sales floor, stockroom, restrooms, cash wrap, and hospitality area.
- Accurately and efficiently processes all register transactions.
- Perform any other duties as directed by management.
What We're Looking For:
- Retail experience preferred but not necessary.
- Customer-centric experience.
- Take pride in a job well done, shows ownership in the store.
- Ability to operate with integrity and trust.
- Excellent communication and listening skills.
Environmental Factors:
- Must be able to stand or walk for up to eight hours a day.
- Frequent reaching and bending and twisting – below the waist and above shoulders.
- Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.
- Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
- Ability to climb ladders, reach and bend.
- Work in temperatures ranging from 50 - 85 degrees – especially in our stock room areas.
- Use of a computer up to 60 % of the time throughout the day.
Who We Are:
We are a “no bull” brand that started in 1989 and we provide apparel and other gear for hardworking men and women. Favorites such as our Ballroom® Jeans featuring “crouch without the ouch," Buck Naked™ Underwear, and our Longtail T® Shirts that hide “plumber’s butt” reflect our attitude.
The heart of Duluth Trading’s success is creating one-of-a-kind men’s and women’s clothing, innovative tools, and ingenious gadgets while being humorous storytellers. The talented people we seek want to be proud of where they work, have a commitment to do things better and be part of a retail, web, and catalog apparel company that knows where it’s going.
The responsibilities outlined in this position description are a guideline for the general duties of the position and are not exhaustive of all duties inherent in the job. Duluth Trading Company is an equal opportunity employer.