What are the responsibilities and job description for the BDC Representative position at Dundee Ford?
Dundee Ford, part of the Award-Winning Bob Loquercio Auto Group, is looking for qualified, motivated individuals to join their team! If you are a self-starting professional ready to take your career to the next level, we have the opportunity you've been looking for.
What We Offer:
- Medical Plan
- Dental Plan
- Vision Plan
- 401(k) Savings Plan
- Basic Life Insurance
- Accident & Critical Illness Insurance
- Discounts on Products and Services
- Flexible Schedules
- Work Life Balance
Responsibilities:
- Manage and track all leads
- Ensure all leads are followed up with in a timely manner
- Manage day-to-day business of the center
- Collect and analyze metrics
- Provide training and ongoing support to the call center representatives
- Answer customer inquiries and calls when necessary
Qualifications:
- Strong communication skills
- Positive energy
- Eager to improve
- Competitive attitude
- Previous sales experience required
- Previous management experience preferred
- Automotive industry experience preferred
- A team player
- Organized
- A self-motivated individual that thrives on goals
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