What are the responsibilities and job description for the Shift Leader position at Dunkin' - Franchisee Of Dunkin Donuts?
As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.
The Shift Leader is responsible for supporting the Restaurant Manager and the Assistant Manager such that the overall operation of the restaurant adheres to Dunkin Brands and Company standards. It is important that the Shift Leader ensures the team consistently delivers a great guest experience through operational excellence. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback. They are also expected to help the Management Team with the development and training of the crew as well. Assisting in the development of the team will in turn further the Shift Leader’s training towards becoming an Assistant Manager.
What’s in it for you?
- 401K with company match
- Competitive pay plus tips
- Paid time off
- Employee discounts
- Medical and dental Insurance with company contribution for full time employees
Responsibilities
- Ensure compliance with all applicable laws, Brand standards and Company values
- Train and develop a team capable of delivering a great guest experience
- Work with manager to innovate ways to build sales and guest loyalty
- Cover managers days off and vacation
- Motivate team to achieve defined goals and targets
