What are the responsibilities and job description for the Crew Member position at Dunkin'?
Crew members are generally responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast-paced environment. They work as part of a team to meet our guests' needs and give them a reason to come back.
Why Work for Us?
- Opportunity for growth, paid time off, hourly wage plus tips, flexible schedules, and employee discount offerings.
- Discounted tuition at Southern New Hampshire University for all full-time and part-time employees for select programs in Business, Management, Communications, and Healthcare Management.
- Free coffee, donuts, and an employee meal during the shift.
- Voluntary benefits are available for employees working over twenty hours a week.
- Medical, Dental, and Vision are available to all full-time employees.
Essential Job Functions:
- Strong guest focus - greets and serves guests while providing excellent customer service; anticipates and understands guest needs and strives to exceed expectations.
- Resolves guest issues quickly and with a sense of urgency.
- Listens to management and works well with co-workers respectfully and with a team approach.
- Follows safety, food safety, and sanitation guidelines; complies with all applicable laws.
- Maintains a clean and neat work station.
- Completes a thorough cleaning of guest areas and parking lot as needed.
- Cleans and prepares cooking and food preparation areas and accounts for food quality and quantity.
- Prepares and packages needed food and products as needed.
- Operates coffee, sandwich, and other equipment as needed.
- Handles cash register transactions; taking orders and collecting payment with accuracy.
- Complies with all restaurant, brand, and franchisee policies and procedures.
- Other Functions: Performs additional functions (essential or otherwise) that may be assigned as needed.
Typical Physical Demands:
- May occasionally lift 35lbs or greater.
- Must be able to climb, bend, kneel, stoop and stand on a frequent basis and for extended periods of time.
- Being able to stand for long periods of time is required.
Special Requirements:
- Must be 16 years or older and have reliable transportation.
- Must be willing to work odd hours including weekends, evenings, and holidays.
Shifts Available:
- Multiple
Minimum Qualifications:
- Must be able to fluently speak and read English.
- Basic math, written, and verbal skills.
- Able to operate restaurant equipment (minimum age requirements may apply).
Dan's Management is committed to fostering a diverse and inclusive employee community. As an Equal Opportunity Employer, Dan's Management Co considers applicants for employment without regard to and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
Salary : $0
