What are the responsibilities and job description for the Crew Member position at Dunkin'?
We are looking for Crew Members to join our Dunkin' team! Crew Members are responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back.
Responsibilities:
Team Environment:
- Work well and interacts with others respectfully
- Respond positively to coaching and feedback
- Communicate with team members
- Able to learn and execute multiple tasks
Operational Excellence:
- Provide great guest service
- Resolve guest issues
- Follow Brand standards, recipes, and systems
- Follow safety, food safety and sanitation guidelines; comply with all applicable laws
- Maintain clean and neat work environment
Profitability:
- Execute restaurant standards and marketing initiatives
- Handle POS transactions and payments with accuracy
- Prepare and deliver all products according to Brand standards
Skills and Qualifications
- Fluent in English
- Basic computer skills
- Capable of counting money and making change
- Able to operate restaurant equipment (minimum age requirements may apply)
Shiva Developments is a dynamic organization founded in 2012. While our company was founded in Central IL, our reach extends far and wide. Currently we own and operate locations in Florida, Georgia, Illinois, Indiana, Iowa, and California. Our stable of Brands include Dunkin Donuts/Baskin Robbins, Gas Stations, Liquor Stores, Hotels.
That said, Shiva Developments is more than just a company that owns and operates businesses. To understand us is to understand our true purpose. We are not just in the goods and services business. We are first and foremost in the PEOPLE BUSINESS – and it shows in the consistent quality of experiences we create for our guests.Our purpose is to provide the highest quality products and services within the restaurant and hospitality industry. We create exceptional experience for people and communities throughout the United States.
United, we are world-class leaders diverse in talent and collaborative in voice. We stand for each other being empowered and engaged in moving our business forward. We stand for people living a life they love. We are committed to development and growth through training, coaching and learning from one another. We can be counted on to be authentic in our speaking and generous in our listening. We are accountable for generating profit as a catalyst for growth and endless possibilities.
