Restaurant assistant

Primary Purpose :

Assists the Restaurant Manager in managing

the day-to-day operations of a Dunkin Donut restaurant. Ensuring product

quality, team member development, Guest satisfaction, restaurant profitability,

Essential Duties :

Has primary responsibility for all the

following : Successfully

Successfully

manages restaurant when Restaurant Manager is not in the store. Professionally

communicates with Restaurant Manager all information relative to the operations

of the shop.

Ensures

compliance of Dunkin Brands operational standards, Dunkin Brands uniform and

appearance standards, company policies, and federal / state / local laws and

ordinances. Including but not limited to : 6 steps of service standards, Redbook

compliance, Product levels, Master sanitation schedules, Self-assessments, and

State and Federal Labor laws, etc.

Ensures

all cash is maintained at specified levels. Manages cash controls to ensure

over / shorts are kept at a minimum.

Maintains

Serve Safe Certification. Familiar with Radiant back-office system, CML donut

ordering system, NDCP Stock ordering system, onboarding system, and Dunkin

Brands Online University.

Improves

Guest service by managing GSS comments, and Dunkin Brands Consumer Care

feedback.

Compliments

Restaurant Manager at maintaining appropriate staffing levels, and assists in

creating a fun, professional work environment in the restaurant.

Ensures

successful rollout and execution of Dunkin Brands Monthly Marketing windows.

Upholds

safety and security standards always. Consistently enforces Loss Prevention

Policies and procedures.

Must

achieve a passing score on all Dunkin Brands corporate audits, and maintain at

least a 90% on all local or state health inspections.

Accomplish

any other reasonable request made by management of company.

Minimum Work Experience Required :

Must

have a successful track record as manager in quick service food operations

preferred.

Other Work Requirements :

Driver's

license, food handlers card

Must

have pleasant, polite manner for dealing with public as well as staff.

Minimum Education or Formal Training :

High

School diploma or GED required ability to successfully perform all job duties

of all positions in the restaurants.

Working Conditions :

Work long hours, scheduled or unscheduled

as emergencies arise. Must be willing to perform all functions at the

restaurant level. Position requires prolonged standing, bending, stooping,

twisting, lifting products and supplies weighing 45 pounds, and repetitive hand

and wrist motion. Includes some work outdoors. Also, work with hot, cold, and

hazardous equipment as well as work with phones, computers, printers, and other

office equipment.

This Dunkin' Donuts restaurant is

independently owned and operated by California Donut Kings LLC.

You are applying for work with a

franchisee of Dunkin’ Donuts, not Dunkin’ Brands, Inc. or any of its

affiliates. Any application or information you submit will be provided solely

to the franchisee. If hired, the franchisee will be your only employer. Franchisees

are independent business owners who are solely responsible for their own

employees and set their own wage and benefit programs that can vary among

franchisees.

Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' has earned a No.

1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. We are a Dunkin Franchisee looking FOR you to work with us.

The mission of this network is to satisfy guests that come day in and day out in thinking that they came to the best Dunkin store.

To keep the guests happy in turn keeping us happy with returning guests, who spend their hard earned money at our store.

To have great employees who WOW the guests with a friendly smile, great customer service, great food and drinks but at the same time, are attentive to the needs of the store.

Last updated : 2024-08-14