What are the responsibilities and job description for the Resource Specialist position at Durham Technical Community College?
Posting Details
Position Information
Job Title
Resource Specialist
Department
Academics And Guided Career Pathways
FLSA
Non-Exempt
Direct Reports
Minimum Qualifications
Master’s Degree in Education, Counseling, Psychology, or a related field
Work Experience
Minimum of two years of experience in an educational or social service environment
Preferred Qualifications
Knowledge, Skills and Abilities
1. Strong communication, interpersonal, and organizational skills
2. Ability to take initiative and work independently
3. Sensitivity to the needs of a wide variety of people
4. Competence in using Microsoft Word and Excel
5. Knowledge of workforce and training issues and community social service systems
6. Experience managing caseload and case files
7. Ability to follow through and complete tasks
Essential Functions
The College and Career Readiness Resource Specialist provide student support within the program, guiding students’ transitions through Adult Basic Education (ABE) and into the Gateway to College or GED program. The Resource Specialist initiates student contact to ensure student success within the program; provides career, admissions, and academic advising; counsels on attendance and other issues; researches and evaluates available community services in assisting students to remove barriers; and develops and implements recruitment and student persistence strategies. The Resource Specialist may also design and deliver workshops, small training sessions, and credit courses. As a member of the College and Career Readiness department, the Resource Specialist also works to develop and implement the learning outcomes of the department and division.
Job Duties
- Advising students on program requirements and academic goals. Evaluating students’ academic history and education, including transcript evaluation. Introducing students to resources available throughout the college;
- Possibly teaching college success courses within the program;
- Working collaboratively with program faculty and department chairs to develop strategies for keeping at-risk students in class. Working collaboratively with other departments to address student and program needs;
- Providing support for students experiencing family, personal, or economic crises. Helping students access needed counseling services, support networks, community health, or housing services;
- Participating in the program, departmental, divisional and institutional meetings and activities;
- Maintaining complete office and student records; processing reports, forms, and all other required paperwork in a timely, efficient manner, checking for the accuracy and completeness of all data;
- Fulfilling committee assignments and other special appointments within the educational community;
- Taking advantage of in-service training and other opportunities for professional development, including attendance at off-campus activities and generally staying abreast of developments in the field;
- Maintaining proper communication and supportive relations at all times with all other units of the division and the college, providing assistance in carrying out their respective functions;
- Creating a friendly and supportive atmosphere for students, faculty, staff, and the public;
- Working with parents, students, college administrators, faculty, and staff to address problems with student behavior and/or performance that may interfere with students’ success;
- Consulting with a variety of social service agencies in the community to explain program requirements or address individual student progress or needs;
- Coordinating activities to introduce students to available community services and campus resources;
- Facilitating orientation meetings. Making presentations to schools, community organizations, churches, and other groups to explain the program;
- Maintaining an active case file and accurate case notes on each enrolled student, ensuring confidentiality is maintained;
- Maintaining statistical information and summary information in reports as needed, and submitting required paperwork according to specified timelines;
- Assuming other necessary responsibilities and performing additional tasks as assigned by the Program Director, Executive Director, Assistant Vice President, Chief Academic Officer, or President in meeting the needs of the program, department, division and college.
Physical Demands
The physical demands described as follows are representative of those that must be met by an employee to successfully perform the essential functions of this job:
- Ability to sit and/or stand for long periods of time;
- Ability to lift, at times, 10 lbs.;
- Good eye/hand dexterity;
- Ability to express or exchange ideas through oral communication and to hear vocal responses within classroom range; and
- Infrequent travel between buildings on campus, to other campuses, or locally or out-of-town to attend conferences.
Required Working Hours
A minimum of a 40-hour work week as determined with the supervisor to allow the employee to fulfill the assigned duties and responsibilities, including occasional evening and weekend hours. Summer schedules may vary to enable four-day or four and one half
Hiring Range
Commensurate with experience and educational attainment.
Job Type
Full Time Staff
Posting Detail Information
Posting Number
AS564P
Open Date
10/07/2022
Close Date
10/21/2022
Open Until Filled
No
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