Customer Service Representative - Industrial Products

DXP Enterprises
Billings, MT Full Time
POSTED ON 5/12/2024

Responsibilities of Inside Sales Representative - Industrial Products include, but are not limited to:

  • Responding to customer inquiries regarding company products and services
  • Processing customer phone orders
  • Checking availability of stock and shipping dates
  • Quoting prices, filling orders to customer specifications and processing sales data via computer
  • Assisting the outside sales team by preparing price quotes and sourcing products

Qualifications of the Inside Sales Representative - Industrial Products include, but are not limited to:

  • Excellent communication skills
  • Should be enthusiastic and able to work independently
  • Must have experience performing a majority of the functions
  • Prior inside sales/customer service experience
  • Data entry skills, organization, multi-tasking and customer focus is required
  • Regular in-person attendance required
  • Must be a fast learner
  • Must have great customer service skills

Physical Demand: Lift less than 30lbs

Working Conditions: Office – Front Counter Sales

Training/Certifications: NA

Shift Time/Overtime: Normal in-person business hours Monday-Friday, 8:00am-5:00pm

Travel: NA

Education: High School Diploma

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Application Question(s):

  • How many years of recent experience do you have as a Customer Service Rep and/or sales and/or quotes and/or buying position for Industrial MRO (Maintenance, Repair & Operations) or bearings or power transmissions? Please detail.

Work Location: In person

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