Client Solutions Engineer

Elevate Your Career as a Client Solutions Engineer at Dynatect!

Are you an enthusiastic problem solver with a passion for forging meaningful connections? Are you excited about the opportunity to collaborate with customers, sales representatives, and cross-functional teams to bring cutting-edge solutions to life? Do you have an engineering mindset for problem solving?  Look no further – your next career move starts here!

At Dynatect, we're seeking a dynamic and innovative Client Solutions Engineer (CSE) to join our exceptional team. As a CSE, you'll be the bridge between our customers and our technical expertise, creating tailored recommendations and quotes for non-standard product applications. Your role goes beyond just providing technical insights – you'll be an integral part of our journey to shape the future of product innovation.

Don’t miss this opportunity to be at the forefront of innovation and build relationships that matter. Join us at Dynatect and be part of a legacy that transforms industries, one solution at a time. Apply today to start your extraordinary journey!

Whether you're just beginning your career or have years of experience—you've come to the right place – Dynatect Manufacturing, Inc!

Since 1945, Dynatect has been making products that add protection, safety, and security for other equipment manufacturers.  Some of the industries include automation, medical, emergency vehicles, transportation, sports, machine tools, construction, and even movie props – like the bus bellow in the movie Dead Pool 2! 

Click HERE to see examples of our many processes, custom products, and applications. 

The Dynatect team enjoys a dynamic, clean, and safe work environment with excellent benefits including:

• A culture that fosters your professional development, empowering you to become a true industry expert.
• Opportunities to work on challenging, non-standard projects that fuel your creativity and growth.
• Supportive teammates who are as passionate about pushing boundaries as you are.
• Competitive compensation and benefits package, reflecting your invaluable contributions.  See more of our benefit package on our Careers Page.
• Elevate your work-life balance with a generous allocation of 10-paid holidays every year to relax, recharge and spend quality time with loved ones.
• PTO that grows fast – accrue PTO within weeks and have the freedom to take well-deserved breaks.
• Secure your financial future with our 401(k) match program where we invest in your financial success as you invest in ours
• Unlock new horizons with our tuition reimbursement program, where we help you achieve your educational goals and boost your career trajectory.
• Make a positive impact beyond your role and pocket $2000 referral bonus for bringing exceptional talent to our team.
• In-house training and cross-training programs

A Day in the Life of a Client Solutions Engineer:

• Be the bridge between our customers and our operations to drive an increasing customer centric culture across the organization.
• Collaborate with customers and external sales representatives to gather application information, enabling our engineering team to deliver game-changing recommendations and quotes.
• Partner closely with our Global Product Manager, fellow CSEs and customers to drive projects from inception to successful completion, unleashing your creative problem-solving skills every step of the way.
• Take the lead in post-order support for pivotal projects, ensuring our customers receive the outstanding service they deserve.
• Immerse yourself in a stimulating environment that encourages personal and technical growth. You’ll not only expand your technical prowess but also cultivate genuine, lasting relationships with our valued customers, external partners, and internal stakeholders.
• Respond to customer and sales representative requests regarding technical applications, providing product recommendations and quotes. Generate quote information. Solicit orders during customer contact. May take orders during communication via phone or email.
• Communicate with Sales Managers and Sales Representatives regarding competitive threats and opportunities. Assist in development and execution of specific market and/or key account plans. As needed, may make customer calls in support of sales and key account planning process.
• Work with ERP business systems to create and/or maintain customer, representative, and/or quote information.
• Assist in resolving product and service problems including clarifying customer’s complaint and as appropriate, determining root cause, selecting, and explaining best solution, and expediting corrective action.
• Participate in Product/Industry shows including attending conferences and/or hosting product booth/display.
• Train customers and Reps on the application, technical attributes and specification of assigned product portfolio.
• Lead and/or participate in process improvement projects to improve quality, cost, productivity, and/or customer satisfaction.
• Assist in maintenance of business system information customer records including customer and sales representative contact information.
• Assist in data collection and performance reporting for Sales Key Results Areas. May help develop and or improve reports and reporting process.
• Additional duties as assigned.

Why you?

• You have a desire to drive change within an organization.
• You have a knack for building lasting relationships and the drive to provide top-notch customer experiences.
• You have an insatiable curiosity and an innate ability to think outside the box, crafting innovative solutions that set new standards in the industry.
• You have the desire to thrive in a collaborative environment, where your unique perspective and fresh ideas will be embraced and celebrated.
• You have a willingness to hit the road and embark on occasional travel adventures, making your mark across our manufacturing locations in North America.

What You Need:

• Ability to communicate effectively, verbally and in writing, with internal and external personnel; must use good judgment when dealing with customers and fellow employees. Ability to influence, negotiate, develop relationships, handle customers, etc.
• Prior inside sales experience: manufacturing environment preferred.
• Bachelor’s degree in business, Mechanical Engineering, or technical degree preferred.
• Ability to utilize a database, word-processing, spreadsheets, and ERP business systems as well as general office equipment, Microsoft product suite efficiently and proficiently.
• Strong analytical skills including ability to work with fractions, decimals, and other units of measure as well as addition, subtraction, multiplication, addition, percentages, and some geometric formulas.
• Ability to successfully read and interpret engineering CAD drawings including an understanding of critical tolerances, materials and design features.
• Utilize systems and tools to develop quotes for product solutions.
• Proven ability to multi-task and maintain high volume workload. Ability to plan and organize daily workload to ensure timely completion of tasks.

Check out our Working at Dynatect page for more information on who we are, core values, our mission, and what it’s like to work at Dynatect Manufacturing.