What are the responsibilities and job description for the Store Manager-Medina Location position at E & H ACE Hardware?
Job: Store Manager
Job description: The Store Manager contributes to E&H Hardware Group's mission by creating a friendly and courteous shopping experience. The Store Manager is responsible for providing high level or “legendary” customer service, leading, managing associates involved with activities in the front and back of our stores which include check out areas, returns, special services, computer systems, and receiving. The Store Manager is responsible for maximizing store sales and profitability, along with managing expenses while ensuring that the store is optimally stocked and merchandised and that all customers are provided with excellent customer service. A Store Manager contributes to the growth and development of the management team and store associates.
Responsibilities:
Store Manager has the following responsibilities and duties:
- Drive store sales by ensuring that all customers are acknowledged, customer projects needs are met, and concerns are resolved quickly
- Hire, train and develop retail staff with goals for growth and success in their positions, provide performance feedback and recognize accomplishments
- Coordinate the overall supervision of retail staff to ensure sales performance goals are met and procedures are followed accurately
- Regulate retail inventory to reduce shrinkage, maintain appropriate stock levels and ensure report accuracy
- Direct the shipping, receiving and inventory flow for the store
- Forecast scheduling needs to meet customer demand and create work schedules
- Delegate daily workload among associates to meet merchandising and visual presentation standards
- Enforces safety policies and procedures; is a safety role model
Requirements:
Store Manager should have the following skills, education, and experience:
- High School Diploma, preferred
- 3 to 5 years of retail management experience, preferred
- Strong leadership and analytical skills
- Excellent verbal and written communications skills with the ability to communicate clearly and effectively in all situations
- Strong problem-solving and organizational skills
- Ability to lead and develop others
- Ability to handle multiple projects and tasks with high attention to detail
- Knowledge of retail computer systems, MS Word and Excel a plus
- Ability and willingness to work flexible hours including evenings, weekends, and holidays to meet the needs of the business
Physical Requirements:
- Ability to stand for an extended period
- Ability to lift 40 pounds frequently to move and handle boxes of merchandise and fixtures throughout the store
E&H Hardware Group’s Mission: E&H Hardware Group is dedicated to exceeding our customers’ expectations through friendly, helpful, and knowledgeable employees by delivering outstanding customer service and by providing the right products for the right jobs for both do-it-yourself and professional applications
E&H Hardware Group’s Vision: To be the best neighborhood hardware in the Midwest for our customers, employees, and shareholders.
Compensation:
E&H Hardware Group will provide the following compensation:
- Salary: Starting at $45,000/year
- Medical benefits, for eligible employees
- Retirement benefits, for eligible employees
- Employee Discounts
Job Type: Full-time
Pay: From $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 10 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Supplemental Pay:
- Bonus pay
- Signing bonus
Education:
- High school or equivalent (Preferred)
Experience:
- Management: 3 years (Preferred)
Work Location: One location