Manager - Lobster Shop

E3 Co. Restaurant Groupis hiring a Front of House Service Manager.

Location: Lobster Shop, Ruston Way, Tacoma WA.

Concept: Fresh Pacific Northwest seafood, Prime Dry-Aged Steaks, and iconic lobster dishes alongside incredible wines and cocktails; high quality ingredients and thoughtful presentation.

We Create Unrivaled Experiences With Passion. Every Time!

Tacoma’s premier waterfront restaurant, the Lobster Shop, located on Commencement Bay, is a decades-long mainstay of the local dining scene. Since opening in 1981, loyal guests return year after year for the friendly, knowledgeable service and the unbeatable views of Mount Rainier and the Olympics from every table. The seaside restaurant serves patrons fresh Pacific Northwest seafood, Prime Dry-Aged Steaks, and iconic lobster dishes alongside incredible wines and cocktails. In 2023, the Lobster Shop was remodeled, with an elevated new look and refreshed dining experience. The Lobster Shop is managed and operated by E3 Restaurant Group. E3 Co is a value-driven company that holds integrity, safety, accountability, financial stability, communication, respect, work-life balance, and our legacy, as well as many other things, in very high regard and expect those same values to be held company-wide. We strive to be unrivaled, understand that it takes a whole team to achieve that, and take pride in fostering a work environment that promotes growth and positivity.

We are looking to add the right person to our Lobster Shop family. This will be a close-knit team made up of a General Manager, Beverage Manager, and Service Manager that will work together to elevate our restaurant. The Service Manager will be primarily responsible for FOH scheduling, staff relations, and guest relations. They will also assist in new hire and ongoing training as well as coaching our FOH crew. As part of the management team they will be expected to set and maintain high standards of accountability and teamwork. Building relationships with staff while maintaining an appropriate level of professionalism is a must, as is a willingness to continue professional growth and development.

Benefits (subject to eligibility based on hours worked and length of service):

• Health Insurance – medical, dental, vision, prescription, life insurance, long-term disability
• Sick Leave – accrue 1 hour of Sick for every 30 hours worked
• Vacation Time – start with 2 weeks per year (3 weeks after 5 years, 4 weeks after 10 years)
• 401(k) Retirement Plan with company match (eligible after 1 year and 1,000 hours worked)
• Commuter Benefits through Alice/Parking assistance
• Employee Assistance Program
• Dining Discounts
• Advancement Opportunities

An Ideal Candidate Will Have:

• 5 yrs. restaurant experience
• 2 years Management experience
• Demonstrates positive & effective leadership skills
• Experience with writing schedules preferred but not required
• Schedule flexibility - weekends, days, nights, overtime as needed, able to cover shifts with short notice if necessary
• Demonstrates basic computer literacy
• Able to sustain high energy activities for extended periods of time and able to lift 50 lbs

SALARY:Starting at $67,750-$68,000 (full salary range $67,750-$70,000/year)

Job Type: Full-time

Pay: $67,750.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift

Work Location: In person

Salary : $67,750 - $70,000