Clinical Supervisor - Eagle Walk-in Clinic

Do you believe that you are a great leader? Are you someone who takes initiative to get the job done? If so, Eagle Physicians in Greensboro, NC is hiring a Clinical Supervisor for Eagle Walk-In Clinic. The Clinical Supervisor will Supervise, Plan, Develop and Organize various clinical service activities in the clinical operations of Eagle Walk-In Clinic. The Clinical Supervisor will work collaboratively with the Site Administrator to establish policies, procedures, standards, and department objectives. Ideal candidate would have great leadership skills, have a positive attitude, be familiar with state and private vaccines, and phlebotomy experience. Must be Medical Assistant or LPN and have minimum 4 years experience working in a medical environment including 1 year supervisory experience. This is a Salary position.  Schedule: 40 varying hours. Clinic hours are Monday thru Friday 11AM - 7PM, weekends 9AM - 245PM. Some weekend and holidays required. Eagle offers a competitive wage and benefit package. Our employees love working at Eagle! For 3 consecutive years, staff consistently rank Eagle highly on their annual Employee Engagement Surveys. 92.80% of Eagle employees cite that they see themselves at Eagle a year from now and 92.85% recommend Eagle as a great place to work! Come join our team and be part of an enriched and satisfied workforce. Eagle Physicians may pay all support staff employees hired as a .50 FTE or higher on-or-after April 1, 2024, structured bonuses over their first two years of employment with Eagle as outlined provided. Bonus Amounts are  $750.00 at 6 months,  $750.00 at 12 months,  $1,000.00 at 18 months and  $1,000.00 at 24 months. Paid Maternity/Paternity leave– Eagle provides up to 2 weeks of paid maternity/paternity leave after 1 year employed and 1,250 hours worked for the birth or adoption of a child. Time is pro-rated based on FTE status.  Influenza vaccine required as a condition of employment, please direct questions to Eagle HR. Eagle is an Equal Opportunity Employer.  Key Responsibilities: •    Coordinates the general and technical supervision over department personnel in accordance with clinic, governmental and other regulatory standards to include infection control and OSHA standards.•    Suggests departmental goals and objectives.•    Recommends and implements departmental policies and procedures. Updates staff on changes.•    Participates in the assessment of staffing needs. Maintains master work schedule. Adjusts staffing. Forecasts staffing needs.•    Participates in nursing care essential to the assessment, promotion, maintenance, and restoration of patient’s health and wellness.•    Evaluates patient care needs. Suggests solutions to patient care crisis problems and complaints. Is a patient advocate.•    Identifies, studies, and recommends solutions to Administrator.•    Assists in the selection, training/orientation, and performance evaluation of departmental personnel.•    Assigns duties and trains staff. Gives guidance and counsel. Provides in-service education.•    Works with Clerical Office Supervisor on issues which might overlap, i.e., scheduling, telephone calls and medical records.•    Approves timecards, overtime and PLT requests.•    Reviews departmental supply requisitions. Tracks and analyzes clinical expenses.•    Coordinates clinical services with other departments.•    Participates in committees as requested.•    Participates in professional development activities and maintains professional affiliations. Attends conferences and workshops.•    Shows respect, courtesy, and advocacy in all dealings with all people, including, but not limited to patients, coworkers, and visitors.•    Displays a positive attitude, and team-oriented spirit, indicated by a willingness to assist where and whenever needed.•    Attends meetings as required.•    Writes legibly and with correct grammar and sentence structure.•    Follows HIPAA guidelines for patient confidentiality and maintains security of Protected Health Information (PHI).•    Does not exhibit, divulge, copy, or remove the contents of any record or report except to fulfill work assignments.•    Upholds and exemplifies through daily actions, activities and behaviors Eagle’s Diversity, Equity, and Inclusion Values.•    Upholds and exemplifies through daily actions, activities and behaviors Eagle’s Vision, Mission, and Values:           o    Vision: Eagle Physicians will be seen as the healthcare organization of choice by patients, staff, and the community.           o    Mission: Eagle Physicians will provide patient-centered healthcare for our community with a team committed to high-quality, supportive, and compassionate care.           o    Values: Integrity, Compassion, Trust, Professionalism and Respect.•    Performs additional duties as required. PERFORMANCE REQUIREMENTS: Knowledge, Skills & Abilities Knowledge of professional clinical / nursing / medical assisting theory and practice to assess, plan, implement, and evaluate patient care. Knowledge of organizational policies, regulations, and procedures to administer patient care. Knowledge of medical equipment and instruments to administer patient care. Knowledge of the principles and practices of employee development to train staff. Knowledge of common safety hazards and precautions to establish a safe work environment. Skill in applying and modifying the principles, methods, and techniques of professional nursing to provide on-going patient care. Skill in identifying problems and researching and recommending solutions. Skill in preparing and maintaining effective working relationships with patients, medical staff, and the public. Ability to maintain quality control standards. Ability to supervise the members of a health care team. Ability to react calmly and effectively in emergency situations. Ability to interpret, adapt and supply guidelines and procedures. Ability to communicate clearly. Education: Graduate of an ABHES (Accrediting Bureau of Health Education Schools) or CAAHEP (Commission on Accreditation of Allied Health Education Programs) accredited program for Medical Assistants, or graduate of an accredited LPN or RN program. Experience: Minimum four years of professional nursing or medical assisting experience including one year of supervisory level experience. Certificate/License: Either possession of a Certification from the AAMA (American Association of Medical Assistants) or Registration from the AMT (American Medical Technologists), or possession of an active NC State Nursing license. CPR certification. ALTERNATIVE TO MINIMUM QUALIFICATIONS: Additional appropriate education may be substituted for minimum experience requirement, except for one year of supervisory experience.