Medical Receptionist/File Clerk

Responsibilities:

• Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
• Pulling & Filing patients medical charts, test, and notes
• Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
• Optimizes patients’ satisfaction, Provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
• Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
• Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
• Maintains operations by following policies and procedures, reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.

Medical Receptionist Qualifications / Skills:

• Multi-tasking in a fast paced environment
• Flexibility
• Telephone skills
• Customer service
• Time management
• Organization
• Attention to detail
• Scheduling
• Professionalism
• Quality focus
• Forward-thinking
• Collaborative team efforts

Education, Experience, and Licensing Requirements:

• Previous medical office experience preferred but not required
• Familiarity with phone systems and word processing systems
• Experience managing schedules and appointment flow is beneficial

Job Type:Part - time

Pay: $19.00 / hour

Job Type: Part Time

• 6hr shifts
• Monday - Thursday

Experience:

• Customer service: 1 year (Preferred)

Work Remotely

• No

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Paid time off
• Retirement plan

Schedule:

• 10 hour shift
• 4 hour shift
• No nights
• No weekends

COVID-19 considerations:
COVID-19 considerations:
All patients and employees are required to wear a face covering at all times. Temperature checks are performed for every person in the office. Frequently touched surfaces are sanitized often. Mask are required at all times.

Education:

• High school or equivalent (Required)

Work Location: One location