What are the responsibilities and job description for the Scan Coordinator position at Earth Fare?
Job Details
Position Summary: The Scan Coordinator is responsible for maintaining sign/pricing accuracy of the total store to include displays, shelf tags, and Mettler-Toledo scales. This position is responsible for ensuring that all price changes and signage is accurately updated in a timely manner by following the Standard Operating Procedures for this role. This person must have a positive attitude and strong customer service skills. Solid organization abilities, multi-tasking skills, and attention to detail are required. Must maintain open communication with the Home Office Pricing Department and store Team Members and be able to work independently with little supervision. Computer proficiency in Microsoft Office applications and ability to learn and use a Falcon hand-held computer-scanner and sign program are required.
Essential Functions
- Scanning items to ensure proper pricing, updating store signage to include displays, shelf tags, and Mettler-Toledo scales to reflect accurate information. Audit store pricing on a continual basis to verify accuracy. This person trouble shoots any pricing problems and communicates effectively with Home Office Pricing Department and Store Team Members. Provides exceptional customer service at all times and maintains a well-organized, safe working environment.
- Assist various Departments within the store as needed on special pricing of products being reduced or forced out of inventory. Trains store Team Members on the use of the Mettler-Toledo scales and computer sign program when necessary. Assists with Store Inventories and audits as required.
Knowledge and Critical Skills/Expertise
- Strong organization and multi-tasking skills with close attention to details.
- Proficient computer skills including Microsoft Office products (Word & Excel). Ability to learn and use a Falcon hand-held computer scanner and computer sign program.
- Excellent customer service and communication skills.
- Ability to work independently with little supervision.
- Willingness to work a flexible schedule to include nights, weekends and holidays. Flexibility to support sister stores in the same region when business needs arise.
- Must attend work on a regular and predictable basis.
- Must complete assigned tasks in a safe manner and in a constant state of alertness.
- Must uphold Company policies, including the anti-harassment program.
- Must work in a cooperative manner with managers, supervisors, coworkers, customers and the public.
- Must uphold the highest standard of integrity, honesty and ethical behavior.
- Must work effectively and efficiently under stressful conditions.
- Must be able to work varying shifts, including overtime.
Experience
- Customer service and retail experience preferred.
- Experience working in a highly detailed environment preferred.
- Computer proficiency required.
- Earth Fare experience preferred.
The knowledge, skills and abilities listed above may be acquired through levels of education and experience. However, any equivalent combination of education and/or experience, which provide an applicant with the listed knowledge, skills and abilities to perform the essential duties and responsibilities of the job, is acceptable.
Environmental Conditions
- Works independently in a fast-paced environment.
- Works in a customer service oriented setting.
- Will be exposed to extreme hot and cold temperatures for brief periods of time.
Physical Demands
- Must be able to lift up to 25 pounds.
- Must be able to bend, reach, stoop, kneel and squat.
- Must be able to stand and be on ones feet the majority of the work day.