What are the responsibilities and job description for the Dental Office Manager position at EASTERN DENTAL?
Job Details
Description
Office Manager
Medical Benefits after 60 days! PTO, Paid Vacation and Bonuses!
Job description
Who we are!
Eastern Dental has been providing families with full-service dental care for over 30 years. From children to seniors, our skilled team of dentists and specialists provide the highest level of dental care to ensure healthy and happy smiles. If you are caring, compassionate and have a true desire to help others, becoming a member of the team may be the perfect opportunity for you.
The Office Manager supervises the business aspects of a dental practice such as billing, supplies, patient scheduling, front desk and staff management and assisting patients with billing, insurance, and treatment plans. The day-to-day responsibilities include:
Plan and manage dental business operations to ensure excellent patient support services
Oversee daily office activities and provide direction and guidance to staff as needed
Ensure that patient appointments, cancellations and last-minute adjustments are handled properly
Respond efficiently to patient and doctor needs and inquires
Ensure the delivery of quality dental care to patients
Respond to patient queries and issues and ensure patient satisfaction
Resolve patient issues in accordance with company polies and procedures, healthcare regulations and dental board standards
Organize and present payment schedules with patients
Train, develop and manage staff to meet performance standards
Oversee employee performance evaluations, promotions, terminations, and retention
Oversee staff scheduling as to ensure full coverage
Organize and oversee supply purchases, equipment upgrades and operation expenses
Run and analyze management reports
Maintain patient data according to HIPPA regulations and company policies
Qualifications:
Dental office management experience in multi-specialty and/or multi-doctor Dental office
At least 3 years of experience with billing, insurance, scheduling, etc.
Strong dental terminology, experience in the dental industry
Dentrix experience preferred
Excellent communication skills
#other
Qualifications
- Dental office management experience in multi-specialty and/or multi-doctor Dental office
- At least 3 years of experience with billing, insurance, scheduling, etc.
- Strong dental terminology, experience in the dental industry
- Dentrix experience preferred
- Excellent communication skills
