What are the responsibilities and job description for the Host ( AM Availability) position at Eataly?
Host
Founded in Italy in 2007, Eataly is the world’s largest artisanal Italian food and beverage marketplace. At Eataly, you can Eat a meal at restaurants or quick-service counters, Shop for the ingredients, and Learn through classes and tastings. Eat Better, Live Better! Eataly is an Equal Opportunity Employer.
JOB OVERVIEW
A Host is the first and last point of contact with guests at a restaurant and is responsible for greeting, seating and saying goodbye to guests as well as maintaining the flow of the restaurant during service. A Host diligently and efficiently manages seating in Eataly’s restaurants. Directly reports to the Restaurant Manager.
· Oversees the general functioning of the dining room during meal service, relaying information to managers and service personnel
· Maintains an accurate, fair and up-to-date waitlist and seating chart using a computerized system
· Takes and manages reservations in restaurants that allow reservations
· Balances the guest flow among the service stations, taking into account requests for a particular table or server depending on availability
· Informs guests when tables are ready, escorts them to table, provides menus and introduces the server
· Assists with the duties of servers and bus persons as needed to maintain service effectiveness and efficiency
· Performs other duties as required or assigned
QUALIFICATIONS
· 1 year of experience in a high-volume restaurant
· Basic computer skills
· Excellent communication skills
· High school diploma or equivalent preferred
JOB REQUIREMENTS
· Availability to work onsite with a flexible schedule often including evenings and weekends
· Ability to lift up to 50 pounds
· Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
BENEFITS AND PERKS
· Health Coverage – Medical, Dental, Vision Insurance and Paid Parental Leave
· Paid Time Off, 401K with company match, Commuter Benefits and Plum Benefits
· Free staff lunch daily and discounts at Eataly
· Fun staff classes on products and Italian cuisine
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Experience:
- Restaurant Experience: 1 year (Required)
Work Location: One location