Care Coordinator

Who we are

ERC Pathlight is an innovative, rapidly growing clinical leader in the behavioral health sector. Founded in 2008 by pre-eminent psychiatrists and psychologists in the eating disorder space, ERC Pathlight now treats over 6,000 patients per year, operates more than 30 facilities in 9 states and delivers tele-healthcare to patients nationally. We offer the most comprehensive treatment program in the country for patients who struggle with eating disorders, mood and anxiety and trauma-related disorders.

How you’ll serve our patients

The Care Coordinator plays a critical role in patient admissions and transitions, as well as providing administrative and clinical support to the treatment teams. They also ensure that all patients receive and complete treatment plan assessments and patient engagement surveys

You will serve patients daily in a multitude of ways:

• Completes research assessments (TPA) and Patient Engagement Surveys (PES) with patients and family members throughout services

• Work with Physicians and Clinical teams in various capacities such as scheduling rounds, patient appointments and D2Ds

• Assist in admitting patients by communicating with patient and family prior to admission, completing and reviewing admission forms with them during the admission, including obtaining ROIs

• Coordinate with outpatient providers by sending OP Provider Welcome Letter at admission and adding and updating contacts

• Updating the electronic medical record with patient movements, transfers and discharges and involuntary status

• Identify referrals for varying levels of care/treatment and coordinate with treatment team & providers to secure these services for patients

• Work with treatment team members to facilitate FMLA/disability paperwork, obtaining work and school absence letters, etc

• Other tasks as mandated by manager

Must haves:

• Bachelor’s degree in psychology, social work or related field preferred

• 2 years of relative experience in a clinical administrative setting preferred

How we invest in you

Every role at ERC Pathlight is essential to delivering the high-quality care we promise to our patients. This means that from day one, we’re here to support your role by offering ongoing training and continuing education opportunities as well as support to achieve internal growth.

What we offer

Healthy organizations value the mental wellness of their teams, and we understand that the professionals who work for us are not immune to their own mental health conditions. In the same way we observe and guide our patients, we take the same consideration for our employees when building our benefits packages and healthcare offerings. We offer competitive pay, comprehensive benefit plans, Generous Paid Time Off, 401(K) with company match and tuition reimbursement.