What are the responsibilities and job description for the HRIS Analyst position at ECOLAB?
Ecolab is seeking a HRIS Analyst to be a key member of our Workday Support team. The position will be primarily responsible for Workday system administration and troubleshooting. This role will provide subject matter expertise to our global HR customer base enabling accurate best practice use of our solution.
What will do:
- Provide Tier 1 Support for our global HR customer base providing system administration processes including Supervisory organizational administration, identifying and scheduling reports, maintenance of critical structures within Workday
- Provide guidance and active support to troubleshoot issues
- Provide guidance on best practice use and capability of Ecolab's Workday solution.
- Manage support requests from our HR customers using our Workday Case Management solution.
- Manage own cases and prioritization to maximize effectiveness and efficiency and ensure that we resolve, inform and educate and provide high level of service to our HR customers.
- Work within governance framework to resolve or escalate support requests as appropriate
- Identify opportunities and act to continuously improve resource materials, procedures and customer satisfaction
Minimum Requirements:
- Bachelor's Degree in Communications, Business or Human Resources
- Exceptional interpersonal skills, customer focus and service orientation
- No immigration sponsorship available for this position
- Hybrid role working 3 days on-site and 2 days remote
Preferred Qualifications:
- 1 years of experience in a customer-facing role
- Knowledge of human resource practices and processes
- Strong focus providing consistent and measurable service and driving high standards of response to customer support requests.
- Ability to think laterally to determine root cause and optimum solutions
- Proven ability to streamline processes for efficiency and accuracy
- Work independently and demonstrate the ability to prioritize, plan and deliver agreed goals.
- Work in a team demonstrating active collaboration and support to achieve team goals.
- Proven relationship management skills with the ability to interact successfully with all departments and levels
- Enjoys the challenge of analyzing the cause of issues to ensure that the correct solution is presented
- Strong attention to detail
- Highly developed oral and written communion
- Bilingual in English and other languages
#li-uscf #li-hybrid
Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
Covid-19 Vaccine Notice
Due to local mandates and customer requirements, applicants for certain customer-facing positions must be fully vaccinated (which in some situations requires a booster if eligible), unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.
Americans with Disabilities Act (ADA)
Ecolabwill provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) withourapplication process upon request as required to comply with applicable laws. If you have a disability and requireaccommodationassistance in this applicationprocess,pleasecall Ecolab Recruiting Supportat(866) 841-6682forassistance.
Our Commitment to Diversity and Inclusion
At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.
