Key Competencies
Descriptors
2. Desire to Learn
Actively seeks to build or acquire new knowledge in order to improve and develop skills.
4. Detail Orientation
Completes tasks accurately, thoroughly and with an eye toward quality, and in accordance with established processes and procedures.
5. Reliability
Assumes personal responsibility for all aspects of work : quality, timeliness and results; seeking to complete tasks with little oversight.
SUMMARY
Coordinates, organizes and directs daily business operations and decisions about productivity.
All employees are expected to demonstrate core behaviors that help us provide the level of service that customers expect
1. Customer Focus
Keeps the customer in mind at all times, proactively identifying and addressing concerns and needs. Seeks to provide quality service in order to build customer loyalty.
3. Interpersonal Effectiveness
Actively listens and communicates respectfully and effectively. Presents information in an engaging and understandable manner.
ESSENTIAL JOB FUNCTIONS
Customer Satisfaction :
Management Administrative :
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform and enjoy each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
EDUCATION and / or EXPERIENCE
High school diploma; two to four years related experience and / or training; or equivalent combination of education and experience.
Tire and Automotive, Sales and Customer Service, and retail automotive tire Branch Operations management.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS and REASONING ABILITY
Ability to add, sub tract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to work standing for extended periods of time or all day.
Frequently moves, lifts and sets up tire and product displays up to 50 lbs. Regularly bends and crouches to maneuver underneath the hood or undercarriage of a vehicle to point out problems / repairs to customers.
Occasionally unloads deliveries up to 50 lbs. Occasionally puts parts / tires away on multi-level shelving up to 50 lbs.
Pulls parts / tires up to 50 lbs. when necessary. Regularly required to use hands / fingers to operate a cash register, keyboard, or telephone.
Regularly required to use hands / fingers to operate small hand tools necessary to performing the duties of the mechanic or technician role.
Regularly speaks and listens on the phone and in person, to a customer and fellow employees. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and fumes or airborne particles.
The employee is frequently exposed to toxic or caustic chemicals and outside weather conditions. The employee is occasionally exposed to vibration.
The noised level in the work environment is usually loud. The employee regularly works extended hours and Saturdays. The employee is occasionally required to work Sundays and evenings.
The employee regularly works an average of 52 hours per week, and may attend meetings after normal business hours. Travel between
Last updated : 2024-05-14
Click the checkbox next to the jobs that you are interested in.
Click the checkbox next to the jobs that you are interested in.
Banking Products Skill
Cash Reconciliation Skill
GameStop, Cuyahoga Falls, OH
GetGo Café + Market, Akron, OH