What are the responsibilities and job description for the Power Quotations position at Edges Electrical Group?
At Edges Electrical Group, we recognize that our employees are the pillars to the strength and stability of our organization, making Edges an employer of choice in Northern CA. We offer our full-time employees a highly competitive benefits package, we strongly support work/life balance and strive to provide an environment where people feel valued and appreciated.
We are adding a Power Quotations team member to our growing business, this role will be 100% on-site, sitting at one of our 12 Northern CA locations.
Power Quotations is responsible for managing our customer’s needs from receipt of a quote request to the time a quote is sent out to the customer. This includes taking incoming calls or emails for quote requests, requests for changes and requests for re-bids. Communication with customers, outside salespeople, and Manufacturer Reps is an important aspect of this role.
Essential Duties & Responsibilities:
- Support multiple branches as an added value to internal teams, outside staff, and customers in the field.
- Responsible for receiving quote requests, reviewing, and communicating with the customer on receipt.
- Once quotes from reps are received, enter all information into EQM through Square D and enter data into Job Management.
- Must be cognizant of all necessary components required to complete the requested bill of material.
- Review quotes, prior to sending to the customer, for accuracy, completeness and to ensure profitability.
- Work with Outside Sales to determine margin based on quote details (knowing if any other contractors and distributors are bidding the same job), ensure customer satisfaction and promote future business.
- Maintain an amicable relationship with reps and manufactures to ensure Edges is receiving proper support and competitive discounts.
- Educate, problem solve and provide support to customers regarding products or issues.
- Provide back-up to Power Projects/Sales, as needed. This entails, order entry, customer support, and order updates/tracking information.
Supervisory Responsibilities: None
Education & Experience: High School diploma, or equivalent.
Five years’ experience in the electrical product line or quotations.
Two years’ experience in Power Quotations.
Applies expert knowledge of electrical product line and quotations experience to job responsibilities.
Skills: Computer Skills: Knowledge of Eclipse or similar software,
Outlook, and vendor websites
If there is an offer, the salary presented will consider several factors including, but not limited to, geographical location, a candidate’s experience, education, skills, licensure and certifications, training, and internal equity. Base pay is just one piece of the total rewards program offered by Edges Electrical Group. Eligible roles also qualify for a comprehensive benefits package including 401(k), profit sharing, PTO, and paid holidays.