IT Training Designer

Overview

Edgewater Federal Solutions is currently seeking an IT Training Designer who is highly skilled organizational development professional who specializes in instructional design to support our customer’s in house program. The successful candidate will play a crucial role in strategizing, designing, creating, reviewing, and delivering learning materials.

The department has a mission to deliver next-generation software solutions based on emerging technologies that can easily adapt to changing business needs. We architect, design and develop software solutions that solve complex business problems across a National Lab Complex. This is a team of software engineers that research new technologies and develop innovative solutions within technology areas such as service-oriented and micro-services architectures, big data problem space, data and compute virtualization, 3D data visualization, enterprise cyber security, and mobile computing.

Work is onsite therefor candidate must reside in the Albuquerque area.

Responsibilities

This role demands a dynamic individual capable of engaging in a variety of tasks that may include:

• Design and manage instructional systems.
• Evaluate and integrate new eLearning materials.
• Develop educational podcasts, videos, and other content.
• Innovate and update learning models.
• Implement and respond to feedback from learning program reviews.
• Train staff on effective delivery of learning materials.
• Conduct and apply research on the latest in learning design and educational methods.
• Offer guidance and industry insights to ensure alignment with current educational research.

Additional responsibilities may be assigned by the Customer Experience Program Lead or Department Manager as needed.

Qualifications

• Bachelor’s degree in Instructional Design or equivalent and 2 years’ experience in teaching methods and material delivery.
• In lieu of a degree, an additional 6 years of experience, totaling 8 years of experience is applicable.
• U.S. Citizenship is required to obtain and maintain a U.S. Department of Energy Q security clearance.

Desired Skills:

• Experience with Jira, Confluence, and ServiceNow.
• ITIL 4 Foundation certification or relevant experience.
• Experience with Scrum/agile methodologies or a willingness to learn.

About Us:

Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2023.

It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.