What are the responsibilities and job description for the Patient Service Rep position at Edward-Elmhurst Health?
GENERAL SUMMARY:
Under general supervision and according to established policies and procedures, provides front desk coverage. Answers incoming calls, schedules appointments, greets patients, registers new patients in computer system, schedules laboratory and off-site diagnostic tests requested by physician, verifies insurance eligibility and interprets covered benefits. Processes patient charges by totaling fees, applying insurance coverage, calculating adjustments, and receiving and recording payments in computer system.
Hours: Full time 40 hours per week. M-F 6:45a - 7:30p, varies. Rotating Sat 7:30a - 12p. This position is eligible for benefits
Location: 3329 75th St, Woodridge
Office: Busy Family Practice office
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Required Education, Skills and/or Experience:
- High School Diploma or GED
- Keyboard and computer skills
Preferred Education, Skills and/or Experience
- A minimum of three months previous business office OR healthcare-based experience
- Previous insurance and managed care experience
- Medical terminology or coding experience
- Excellent keyboarding skills
Required Licensed/Certification:
- A valid driver’s license is required if the incumbent is selected to perform related duties at an off-site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.
Preferred Licensed/Certification:
- Current CPR Certification issued by either American Heart Association or American Red Cross within 90 days of employment in this position.
Why join Edward-Elmhurst?
Edward-Elmhurst Health includes three hospitals — Edward Hospital, Elmhurst Hospital, and Linden Oaks Behavioral Health — and an extensive ambulatory care network that provides comprehensive healthcare to residents of the west and southwest suburbs of Chicago.
Edward-Elmhurst Health provides comprehensive healthcare at over 100 locations in the suburbs of Chicago. Our success has always been — and always will be — driven by our most talented, reliable, compassionate and skilled people, who genuinely believe in delivering top quality care to our patients and their families. At Edward-Elmhurst Health, you will also experience a vibrant culture and an atmosphere of nurturing support and leadership.
Be DRIVEN to join our over 8,000 employees, 1,700 staff physicians and 1,800 volunteers who want to provide safe, seamless and personalized care every day for our patients, our families and our communities.
Healthy D.R.I.V.E.N. values
- Determination: A passionate pursuit of continuous improvement
- Respect: A belief that everyone should be treated with dignity—our patients, their families and each other
- Integrity: A firm commitment to always doing the right thing
- Vision: A forward-focused mindset that emphasizes collaboration and innovation
- Excellence: A steadfast focus on delivering safe, highly reliable care to ensure a distinctively high quality, patient-centered experience
- Nurturing: A dedication to providing hope, encouragement, empathy and compassion
Benefits offered by Edward-Elmhurst Health include:
- Medical, dental, and vision
- 401K
- Tuition reimbursement
- PTO
- Fitness center membership
- Plus, many other employee perks
