What are the responsibilities and job description for the Team Leader position at Edward Jones?
At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000 branch offices where our more than 7 million clients live and work.
In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.
In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.
Team Overview
You may be surprised to know that Edward Jones employs thousands of technical resources - all focused on creating world-class experiences for our clients and branch offices. If you’ve considered Edward Jones in the past, it’s time to take another look. We are embracing a modern, cloud-based architecture and are looking for exceptional individuals who want to be a part of that future.
In 2022, Edward Jones invested $1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test-and-learn phase and are looking for talented, motivated professionals, that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible.
What you'll do :
The DPM Team Leader plans, directs, and leads a team of Business System Analysts (I, II, and Senior levels) and contractors responsible for supporting the Product Owner in building the right products.
You may be surprised to know that Edward Jones employs thousands of technical resources - all focused on creating world-class experiences for our clients and branch offices. If you’ve considered Edward Jones in the past, it’s time to take another look. We are embracing a modern, cloud-based architecture and are looking for exceptional individuals who want to be a part of that future.
In 2022, Edward Jones invested $1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test-and-learn phase and are looking for talented, motivated professionals, that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible.
What you'll do :
The DPM Team Leader plans, directs, and leads a team of Business System Analysts (I, II, and Senior levels) and contractors responsible for supporting the Product Owner in building the right products.
- Align team activities, strategies, responsibilities, and objectives with DPM's strategic direction.
- Develop and execute ongoing improvements for processes related to the team (e.g., resource management and support processes).
- Ensure prudent use of the firm’s financial resources.
- Provide leadership, development, and mentoring to associates through timely feedback and performance evaluation.
- Typically, responsible for ten or more associates and contractors
- Hiring and training new employees. Develop successors for key positions on their team
- Ensure the execution and quality of enhancements, support, and projects.
- Understanding of the team's systems, processes, and technologies.
- Manages and develops self while internalizing leadership feedback.
- Establish and maintain effective communications and relationships across teams, departments, countries, vendors, and other divisions.
- Must establish and maintain effective relationships with vendors while aligning to the firms' objectives.
What You'll Need
• Bachelor's degree preferred or related work experience.
• 5 years of experience directly related to digital technology with at least 1 year in a leadership role (mentoring associates, lead analyst, project leaders, etc.) preferred.
Technical Skills:
• Required understanding of technologies related to or dependent on the teams' systems.
• Knowledge of business system interactions, infrastructure dependencies, system controls, monitoring, etc.
• Understanding of agile development methodologies and processes within Digital
• These escalations will vary in complexity and often impact other areas.
"Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with a preference for Tuesday through Thursday."
• Bachelor's degree preferred or related work experience.
• 5 years of experience directly related to digital technology with at least 1 year in a leadership role (mentoring associates, lead analyst, project leaders, etc.) preferred.
Technical Skills:
• Required understanding of technologies related to or dependent on the teams' systems.
• Knowledge of business system interactions, infrastructure dependencies, system controls, monitoring, etc.
• Understanding of agile development methodologies and processes within Digital
• These escalations will vary in complexity and often impact other areas.
"Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with a preference for Tuesday through Thursday."
- 100 Best Workplaces for Millennials in 2022, published Fortune July 2022, Great Places to Work® data as of March 2022. Compensation provided for using, not obtaining, the rating.
- Edward Jones was recognized as one of the Best Workplaces for Millennials by Great Places to Work® and Fortune® magazine. The privately held firm ranked No. 2 overall, in its fourth appearance on the list.
- 2022 Fortune Best Workplaces for Women, published September 2022, research by Great Places to Work®, data as of August 2021. Compensation provided for using, not obtaining, the rating.
- Edward Jones has been named to the 2022 Best Workplaces for Women list by Great Places to Work® and Fortune® magazine, ranking No. 45.
- 2022 Fortune's 100 Best Companies to Work For, published April 2022, research by Great Place to Work®, data as of August 2021. Compensation provided for using, not obtaining, the rating.
- For the 23rd time, Edward Jones has earned a spot on the Fortune 100 Best Companies to Work For® ranking by Great Places to Work® and Fortune® magazine. Edward Jones ranked No. 35 on the prestigious 2022 list.
- 2022 Best Places to Work For LGBTQ Equality, Great Place to Work® in partnership with Human Rights Campaign Foundation, published Equity Magazine January 2022, data as of July 2021. Compensation provided for using, not obtaining, the rating.
- Edward Jones scored 100 percent on the Human Rights Campaign Foundation's 2022 Corporate Equality Index (CEI) the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ workplace equality. The ranking designated Jones as one of the best places to work for LGBTQ Equality.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:
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