What are the responsibilities and job description for the Assistant Manager position at Egg Bar?
As an assistant manager you will help to manage staff, organize schedules, troubleshoot equipment, and respond to customer complaints or issues. The assistant manager will support the general manager in making changes to office workflows, performing employee evaluations, developing and implementing store policies, and planning marketing or promotional events. Their role is to improve workplace efficiency and keep staff satisfied by acting as an intermediary between upper-level management and entry-level roles who work directly with customers. They gather feedback from employees, managers, and customers to make useful adjustments to company procedures. Your duties will include supervising employees during day-to-day tasks, providing customer support in escalated situations, and managing the overall workflow of a workplace.
Responsibilities
- Conduct employee performance reviews.
- Develop good customer relationships.
- Participate in recruitment and dismissal processes.
- Smooth out problems within the workplace.
- Address employee and customer concerns.
- Develop strategies for better workplace efficiency and goal achievement.
- Email and phone correspondence.
- Liaise between managers, customers, and employees.
- Provide direction to staff.
- Monitor spending patterns and budget.
- Fill in for General Manager (GM) in times of absence. Make executive decisions, hold meetings and provide accountability.
Skills and Qualifications
- Excellent verbal communication, and the ability to convey important information clearly and effectively
- Strong leadership and initiative
- Excellent delegator and mediator
- People person, able to provide excellent customer service
- Quick decision-making and problem-solving abilities
- Excellent time management
- Responsible, goal-oriented, and organized
- Strong attention to detail and ability to multitask
- Confident, proactive, and willing to take on workplace challenges
- Great listening skills and able to take direction from individuals in higher-level positions
- Ability to motivate others
- High school diploma or GED required
- Bachelor’s degree or post-secondary education is strongly preferred
- 2 years of experience in management
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
Experience level:
- 2 years
Restaurant type:
- Bar
- Casual dining restaurant
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Every weekend
- Monday to Friday
Experience:
- Management: 2 years (Required)
Work Location: In person
Salary : $15 - $20
