Corporate Trainer / Traveler

The Corporate Trainer is responsible for leading the full spectrum of training for all New Restaurant Openings as well as at our corporate location in Spartanburg, including all BOH and FOH staff. Through thorough, consistent training the Corporate Trainer directly ensures that guests are satisfied with their dining experience. The Corporate Trainer directly reports to the Director of Training. 

Job Activities: 

• Assist in enhancement of and execution of training plans in accordance with EUG Corporate recipes, prep procedures and all ServSafe food and restaurant safety practices. 
• Provide trainer training for all leadership.
• Responsible for executing pre-training in lieu of or in conjunction with Corporate personnel.
• Plays a heavy role in LTO rollouts and integrations from the brand, ensuring programs and trainings are prioritized and executed in the most efficient way possible.
• Partner with Management and Operations regarding the execution of current training practices. 
• Develop strong, proactive and collaborative working relationships across the organization.
• Adheres to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs. 
• Food safety and planning - Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. 
• Steps in as Kitchen Manager or General Manager across all stores as needed. 
• Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. 
• Responsible for ensuring consistent high quality of food preparation and service. 
• Maintain professional restaurant image, including reinforcing restaurant cleanliness, proper uniforms, and appearance standards. 

Operational responsibilities 

• Ensure that proper security procedures are in place to protect employees, guests and company assets. 
• Ensure a safe working and guest environment to reduce the risk of injury and accidents. 
• Completes accident reports promptly in the event that a guest or employee is injured. 
• Manage training schedule, coordinating with the Director of Training. 
• Provides thoughtful and documented tracking and feedback to the Director of Training, on all training activities and personnel. 
• Provide direction to employees regarding operational and procedural issues. 
• Conduct orientation, explain the Eggs Up Grill DNA, and oversee the training of new employees. 
• Develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews. 
• Keeps Director of Training promptly and fully informed of all issues (i.e. problems, unusual matters of significance and positive events) and takes prompt corrective action where necessary or suggests alternative courses of action. 
• Performs other duties and responsibilities as required or requested.
• Hours may vary if manager must fill in for his/her employees or if emergencies arise. 

Skills and Abilities: 

• Self-discipline, initiative, leadership ability and outgoing. Pleasant, polite manner and a neat and clean appearance. 
• Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards. 
• Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems. 
• Must possess good communication skills for dealing with diverse staff. 
• Ability to coordinate multiple training tasks and stay focused at obtaining training goals during the course of the shift. 
• Ability to perform all functions at the restaurant level, including delivery when needed. 
• Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing 45 pounds, and repetitive hand and wrist motion. Work with hot, cold, and hazardous equipment as well as operates phones, computers, copiers, and other office equipment.