Secretary I

Eagle Integrated Services is looking for a qualified Secretary I  to support the Nuclear Regulatory Commission in Arlington, TX. The ideal candidate maintains a close and highly responsive relationship to the day-to-day activities of the supervisor and staff, performs various clerical and secretarial duties requiring knowledge of office routine and an understanding of the organization, programs, and procedures related to the work of the office. Computer experience is required, along with working knowledge of certain office software programs. Provide Customer Service – • Address the needs of all customers within the scope of the task order Statement of Work. • Monitor incoming customer service requests from: o Customers arriving at the ASC HD physical location (in person) o Customers telephoning the ASC HD o Customers e-mailing the ASC HD • Ensure that e-mail and electronic customer service requests receive a response within 4 business hours of receipt. The contractor’s response shall be an acknowledgement of receipt, notification of completion, or a status update on the request, as appropriate. Prepare Correspondence – • Prepare and review reports, summaries, replies to inquiries and other necessary material utilizing Microsoft Office 365 applications or other automated systems and selecting relevant information from a variety of sources such as reports, documents, or other correspondence. • Review correspondence, reports, memoranda, and documents to ensure internal consistency and conformance with established procedures in NRC Management Directive 3.57 “Correspondence Management” and NRC Editorial Style Guide and obtain any necessary concurrences. Perform Routine Office Tasks – • At the start of each workday, the contractor shall check voice mail for any messages received since the close of business of the previous workday, and the contractor shall return the call for any messages found by 10:00 a.m. After that, the contractor shall reply to any voice mail messages within 60 minutes of the voice mail message being left. • Receive and screen incoming telephone calls, determine the identity of the caller, nature of the call, and transfer or refer to the appropriate individual. • Place phone calls or lookup phone numbers. • Maintain recurring internal reports. • Enter data into automated systems as needed. • Communicate information such as updated Office procedures or agendas. • Coordinate administrative forms for the Office and forward to appropriate party for processing. Records Management Activities Perform Scheduling Activities in Special Use Conference Space Distribute, Receive, and track NRC Dosimeter Badges Support for the NRC Transit Subsidy Benefits and Parking Program Support for Commission Functions The contractor shall provide support to setup Commission meetings and events, normally held in the Commission Meeting Room, the Commission Hearing Room, and occasionally in the 18th Floor Conference Room. The contractor will be provided with a schedule of Commission meetings for the upcoming month. Support for Flags The contractor shall maintain the NRC and American flags flown on the flagpoles in front of the OWFN and TWFN buildings. The contractor shall store and monitor the condition and quantities of each to ensure that flags in excellent condition are available at all times. Public Trust Required

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