Senior Manager - Program Administration

EisnerAmper is seeking a Senior Manager – Program Administration who will be responsible for direct oversight and management of large, multi-faceted projects and/or multiple projects simultaneously. This Senior Manager leads the team through all phases of a program including strategic planning, work planning, mobilization, execution, and closeout consistent with established program delivery processes to meet the scope, schedule, budget and other contract requirements.

Qualifications:

• Bachelor’s degree is required.
• Master’s degree is preferred.
• Project Management Institute’s (PMI) Project Management Professional (PMP) certification, or other related professional certification is required.
• 10 years of project management experience to direct project life cycle.
• 8 years of Consulting and/or Client support and Business Development strongly preferred.
• 5 years in a management or supervisor role.
• Experience leading Government programs or projects is required
• Large Program and/or Project experience leading strategic initiatives, business operations, information technology, Federal or State Programs or Projects is required.
• Proven ability to provide excellent customer service and maintain client/professional relationships/partnerships
• Must demonstrate critical thinking and project management skill capabilities.
• Ability to understand legal and/or federal guidelines and lead Program Design and Policy Environment deliverables
• Ability to utilize data and create solutions to optimize programs / projects / processes
• Ability to show progress quickly and operationalize programs / projects efficiently
• Ability to design and implement fiscal controls and program / project governance
• Ability to develop financial and operational reporting and forecasting models
• Ability to provide technical assistance related to program administration
• Capacity for quickly understanding new concepts, workflows, and systems
• Must have excellent interpersonal, written, and verbal communication skills in business and technical environments and within a diverse group of individuals.
• Able to work in a dynamic, fast-paced, innovative, and continuously changing environment.
• Ability to perform effectively, efficiently and with quality under tight deadlines and manage multiple priorities.
• Must possess a high degree of professionalism including the ability to maintain high levels of confidentiality.

Responsibilities:

• Leads, directs and manages projects and multi-disciplinary tasks within scope of program or project. 
• Leads the team through all phases of a program including strategic planning, work planning, mobilization, execution, and closeout consistent with established program delivery processes to meet the scope, schedule, budget and other contract requirements.
• Leads the financial and economic aspects of the client contract.
• Leads projects and programs to fulfill client, stakeholder and PM goals, commitments and criteria.
• Ensures that the scope of work is completed to the satisfaction of the client and key stakeholders, while simultaneously ensuring that quality, financial, risk management, business and policy expectations are met.
• Leads business development activities including client relationship development, program-specific positioning activities, teaming arrangements, proposal preparation, presentations, conference attendance, and contract negotiations consistent with established business development processes. Participates in executive, management, and company staff meetings, and attends other meetings and seminars.
• Delivers knowledge on national trends and industry best practices.
• Analyzes trends & metrics, evaluates results of initiatives, and makes recommendations for continual improvements in efficient and quality.
• Oversees department staffing needs and participate as appropriate in recruiting activities (e.g. interviewing, hiring, new hire and ongoing training, annual evaluation, Performance and Career Coach (PCC) program etc.)
• Ensures sector employees are properly and accurately billing for time, reviews non-billable, billable and utilization reports. Makes and communicates work hours or project adjustments as necessary.
• Builds and maintains a growth pipeline, gather referrals, and maintain extensive knowledge on the firm’s service lines and offerings, as well as market conditions and penetration of services and solutions.
• Serves as one of the firm’s prime contacts with the client.
• Provides leadership and facilitates technical and management collaboration amongst project team members and the client.
• Communicates and works with the client on a variety of issues potentially including progress and status, scope, schedule and budget as well as progress of deliverables, client reviews, technical input, and comment resolution.
• Facilitates collaboration with external agencies, if required, and other stakeholders as needed to enable successful development and implementation of complex project workflow and processes
• Ensures compliance with applicable policies and procedures,  laws and regulations, and keeps current on compliance-related areas.
• Prepares deliverables/reports for review by the Director that include any noted issues, trends and other micro/macro level risks identified through the execution of projects activities.
• Exhibits excellent client service skills including the identification of opportunities to provide additional services to clients and/or non-clients.
• Responsible for ensuring that engagement procedures comply with professional requirements and identifying engagement efficiencies.
• Estimates effort and resources required for responsibilities and ensures all are prioritized effectively and delivered on time.
• Ongoing mentoring of team, performing assessment and completion of performance appraisals, promotion recommendations, and professional development.
• Builds and maintains trusted relationships with diverse group of clients, team members, managers, and subject matter experts.
• Maintains the required CPE for firm and licensing standards.
• Remote work will be considered.