What are the responsibilities and job description for the Global Key Account Manager position at Eissmann Group Automotive?
Position Overview
This Global Key Account Manager position is responsible for handling our Tesla account. The Global Key Account Manager must build and maintain a strong relationship with the client. They will be the lead point of contact for all key client matters, anticipate the client’s needs, work within the company to ensure deadlines for the client are met, and help the client succeed. The Global Key Account Manager will also bring in new business from existing clients or contacts and will develop new relationships with potential clients.
This Global Key Account Manager position is responsible for handling our Tesla account. The Global Key Account Manager must build and maintain a strong relationship with the client. They will be the lead point of contact for all key client matters, anticipate the client’s needs, work within the company to ensure deadlines for the client are met, and help the client succeed. The Global Key Account Manager will also bring in new business from existing clients or contacts and will develop new relationships with potential clients.
Competences
- Ability to read engineering drawings and interpret technical specifications
- SAP experience is strongly preferred
- Strong MS Office and MS Excel skills
- Good technical and product knowledge
- Salesforce
- Strong negotiations skills
Main Roles and Responsibilities
- Foster and maintain strong relationships with key personnel at multiple levels of the designated customer organization and utilize these relationships.
- Responsible for securing profitable business opportunities. Sells, renews and expands product agreements to both key and targeted customers to reach optimal sales and profit levels. Responsible for meeting assigned product sales goals and objectives and maintaining accurate reporting. Responsible for preparation, submission, & presentation of quotations to customers. Responsible for obtaining preliminary contracts (LOI, MOU, Nomination Letter, etc.) and securing firm and accurate program contracts.
- Recommends product solutions, links to customer objectives, total value solutions, and competitive advantage to existing & potential customers. Differentiates and leverages Eissmann’s product offerings from competitors based on the total benefit of doing business with Eissmann.
- Possesses the instinct to ascertain & build relationships with key customer contacts responsible for the decision-making process. Actively listens, probes and identifies concerns. Understands customer's business and speaks their language. Develops credibility, loyalty, trust and commitment. Manages ongoing sales process and responds to and anticipates customer needs.
- Cohesively aligns with Program Managers & Product Engineering by providing customer feedback on products and features as well as competitive information within their respective product group.
- Owns commercial management through complete product life cycle from concept, quoting, program award, product development, launch, post-production performance (EOP and service). Responsible for commercial closure on items that are due from the customer.
- Commercially manage Series Production Phase including claims management, change management & continuous improvement, VA/VE activities, and execution of ongoing price negotiations / adjustments with the objective of maintaining or improving profitability from time of award.
- Supports and adheres to policies, procedures, and operational guidelines related to established quality management system.
- Represents the business unit in a professional, positive manner
- Additional duties and responsibilities as assigned
Qualifications
Professional:
- Bachelor’s degree in business with strong technical acumen, or equivalent degree in engineering with strong business acumen
- Minimum 7 years overall relevant professional experience
- Minimum 3 years’ experience in a sales or KAM function in the automotive OE sector
Personal:
- Strong customer management and relationship building skills on different levels
- Excellent communication skills and high customer orientation
- Functional leading of interdisciplinary teams
- Strong analytical and reasoning skills--ability define problems, collect data, establish facts, and draw valid conclusions.
- Demonstrated ability to work well with others in a team environment
- Willingness to travel internationally 50% of the time
- Second language (German/Spanish)
- Global work experience advantageous
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