Disaster Recovery And Major Incident Analyst

Solve complex problems. Decode the future.

At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100 countries, we listen to each other, actively contribute, and grow together.

Join us in our exciting quest to build the future home.

All about the role:

Are you a skilled professional with a passion for safeguarding critical IT infrastructure? We invite you to step into the pivotal role of a Disaster Recovery and Major Incident Analyst, where your expertise will be the driving force behind the development and execution of cutting-edge disaster recovery strategies.

As our Disaster Recovery and Major Incident Analyst, you will spearhead the creation and implementation of robust disaster recovery plans. Your mission extends beyond paper - you'll be on the frontline, orchestrating the response to major incidents, ensuring the swift resolution that keeps our IT infrastructure resilient and stable.

What you'll do:

• Develop, maintain, and implement disaster recovery plans and procedures to ensure business continuity.

• Coordinate with various teams to conduct regular disaster recovery tests and drills.

• Analyze and manage major incidents to minimize the impact on business operations.

• Collaborate with IT teams to ensure systems and data are backed up and can be recovered promptly.

• Document all incidents, including root cause analysis and preventative measures.

• Provide training and guidance to staff on disaster recovery procedures and incident management.

• Monitor compliance with disaster recovery plans and make recommendations for improvements.

• Prepare reports on incident trends and disaster recovery readiness.

Qualifications required:

• Associate degree in IT, engineering or related technical field. Bachelor preferred.

• Proven experience in disaster recovery planning and incident management.

• Knowledge of IT infrastructure, data centers, and cloud technologies.

• Familiarity with risk management and quality assurance procedures.

Where you'll be:

This position will be based at our Headquarters in Charlotte, NC.

Benefits highlights:

• Hybrid work model

• Medical, dental, vision and life insurance

• Competitive holiday and vacation time off program

• Retirement Savings Plan (401(k)) with relevant company contribution.

• Discounted products and an EAP upon hire and tuition reimbursement after 12 months of service

As part of Electrolux, we will continuously invest in you and your development. There are no barriers to where your career could take you.