What are the responsibilities and job description for the Studio Manager – Elements Massage of Stoneham position at Elements Massage?
Overview
Do you believe in the benefits of massage for health and wellness? Do you have retail, spa, or hospitality experience? If so, this is a great opportunity to further your career.
We need a professional, assertive, service-oriented leader who is great with clients and managing staff to oversee and manage the talent and operations of a busy, local massage therapy studio.
Elements Massage of Stoneham has the support and resources of a franchise, but the warm, welcoming environment of a locally owned business. We are more than a business, we are part of a community and take our service and reputation seriously, so only those who take great pride in their own talents and reputation should apply.
To represent who we are, you must have a professional appearance, be well spoken, respectful, engaging, influential and able to gain respect by always giving it.
If you share our core values and have retail, or hospitality experience in a lead, supervisor, assistant manager or manager capacity, we can teach you the rest. If you have spa, salon or massage experience, it’s a big plus in our books.
Competitive pay bonus, Disability insurance, Employee discount, Free Massages, Flexible schedule, Paid time off, all while working in a calm, relaxing environment
- Staff scheduling
- Lead and develop staff by facilitating continuous training
- Recruit and onboard new team members
- Timely address client issues with mutually beneficial resolutions
- Maintain and track studio inventory
- Sales, performance, and payroll reports
- Demonstrate leadership, integrity and ethics
- Maintain a safe and clean environment for our staff and clients
- Focus on growing the business through client memberships, upgrades and promotions
- Exemplify company culture and values
- Passion for health and wellness, specifically the benefits of regular massage
- 2 years lead, assistant manager or management experience, in a retail, spa, hospitality or restaurant environment
- Be a leader, team oriented thinker, and possess the ability to inspire people
- Excellent communication skills, written and verbal
- Experience leading and coaching teams
- Experience selling; commission or bonus-based sales a plus
- High School Diploma; college degree preferred
- Intermediate computer skills
- Responsible, dependable and consistent
- Available to staff for support and guidance during business hours
- Available to work flexible hours
