Associate Financial Services Representative

Do you have a passion for delivering superior customer service while being a key player in the essential daily functions of a successful financial firm? Elevated Capital Advisors, is a growing Registered Investment Advisory (RIA) firm, located in Sandy, UT is seeking an individual to perform diverse Planning and Operational functions.

A successful candidate will make an immediate contribution and can see the impact of their work day-to-day. If you are looking for an amazing career opportunity to learn the intricacies of a Financial Planning practice and Registered Investment Advisor (RIA) in the financial industry, look no further! Candidates must have great interpersonal skills, a passion for client satisfaction, and thrive in a time-sensitive environment while quickly adapting to change without negatively effecting work quality.
Elevated Capital Advisors is a Utah-based RIA whose goal is to educate and empower Advisors to take a holistic approach to their client’s investment goals and needs. We focus on trust, exemplary service, and transparency in everything we do.

Customer Service duties include but are not limited to:

· Complete and process new client paperwork required by advisors

· Review and ensure accuracy of information provided for all necessary forms required.

· Submit all applications in good order to custodians.

· Follow up on all pending applications with custodians to ensure the paperwork is moving forward

· Ensure transfer of funds are done accurately and efficiently

· Research and analyze application issues and provide resolution

· Answer advisor/client needs and requests in a timely manner

· Provide status updates to advisors as needed

· Meet with Advisors to help ensure efficient processing

· Taking inbound and making outbound phone calls in all aspects of the business

· Training for Advisors and Clients

· Prepare client correspondence including letters and email correspondence

· Establish and maintain detailed client files

· Additional duties and responsibilities required as needed

Financial Planning duties include but are not limited to:

· Preparation of Financial Plans, Investment Allocation models, Insurance proposals, and presentations for client meetings

· Compare existing solutions to those currently available in the marketplace

· Establish and maintain detailed client files

· Review trades as backfill when needed

· Research and review prospective client financial situations for Advisors

· Provide a comprehensive plan for recommendations to improve and meet the client needs

Ideal Candidates will have:

· Strong research and analytical skills

· Ability to learn, research and work within multiple web-based systems

· Maintain accuracy and efficiency in a fast paced and process driven environment

· Ability to prioritize projects and manage time

· Savvy customer service to include excellent communication both verbal and written

· Strong organizational skills, detail oriented, proactive, and resourceful

· Demonstrate maturity and poise under pressure

· Self-starter, capable of developing new tools and capabilities to solve problems

· Experience working with Fidelity WealthScape and TD VEO desirable

· Ability to prioritize multiple responsibilities throughout the day

· Aptitude to provide solutions and change processes with short notice

· Passion for client services and putting their needs first

Minimum Requirements:

· Bachelor’s degree preferred or equivalent work experience or 2 years in financial services industry

· Previous experience in processing investment paperwork/planning in a financial office preferred

· Intermediate to advanced computer skills desired. Experience with excel required

· Series 65 license preferred (Must obtain Series 65 license within 90 days of hire date)

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Do you have advanced computer skills?
• Are you proficient in Excel?
• Are you willing to obtain a Series 65 license within 90 days of hire date?

Education:

• Bachelor's (Preferred)

Experience:

• Financial services office: 1 year (Preferred)
• Investment Paperwork: 1 year (Preferred)
• Customer service: 1 year (Preferred)

License/Certification:

• Series 65 (Preferred)

Work Location: In person

Salary : $40,000 - $50,000