What are the responsibilities and job description for the Patient Care Coordinator / Front Desk Scheduler position at Elevated Dermatology & Skin Cancer Surgery Center,...?
Patient Care Coordinator / Front Desk Scheduler
Elevated Dermatology and Skin Cancer Surgery Center is a privately owned, rapidly growing Dermatology medical office in Parker, Colorado and are searching for a qualified, professional, and dependable Patient Care Coordinator / Front Desk Scheduler. We offer general, surgical and cosmetic Dermatology along with Mohs surgery.
Job Description:
- Greet guests warmly as they arrive
- Manage the registration process
- Ask for identification and ensure that the provided credentials are accurate
- Facilitate guest check-ins and check-outs appropriately and efficiently
- Actively seek to optimize the patients' and guests' experience
- Schedule appointments in person and by telephone
- Strive to maintain timeliness of patient appointments by effectively communicating with providers' teams when a patient arrives
- Monitor quality and timeliness of patient flow and troubleshoot/problem solve to optimize flow
- Comfort and connect with patients and their guests by being sensitive to their anxieties and needs; Answer patients' questions
- Communicate clearly and frequently with coworkers to enhance cohesion of the entire team
- Maintaining a clean, tidy and orderly reception area
- Input documents and information into the electronic medical record
- Maintain patient accounts/records by obtaining, recording, and updating personal and financial information with high degree of accuracy
- Answer and route calls, provide appropriate information about the practice and its providers
- Successful candidate should be very professional, punctual, reliable and accountable for quality of their work; be warm, kind and friendly yet efficient and comfortable working as part of a team in a fast-paced environment
Requirements:
- 6 months experience in the medical field
- Dermatology or Plastic Surgery experience preferred
- EMR experience required (ModMed software experience preferred)
- Strong communication skills
- Positive and energetic personality
- Reliable and dependable attendance record
If you are a hard worker, detail oriented, and a team player whose mission is to provide the highest quality patient care and customer service, then you are the perfect candidate for us. Our organizational culture places great value on friendliness, warmth, listening skills, a strong work ethic, and respect for all people.
Compensation is negotiable based on experience. Salary Range is between $19 to $22 per hour based on experience and pervious Dermatology experience.
Benefits:
- Paid time off
- 6 paid holidays
- Healthcare reimbursement account
- 401(k) plan with matching
- Product discounts
- Service discounts
- Performance based bonuses
Job Type: Full-time
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- Parker, CO 80138: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
- Dermatology: 1 year (Preferred)
Work Location: One location