What are the responsibilities and job description for the Catering Coordinator position at Elior?
Plans, directs, and coordinates catered events. Assists in the selection of menu items, schedules catering staff, arranges for facilities or equipment, and communicates customer/client needs to the appropriate personnel, directly supporting the needs/goals of the Director of Catering and the Event Specialist. Develops and maintains catering accounts and client relationships by ensuring customer satisfaction before, during, and after the event.
JOB RESPONSIBILITIES/ESSENTIAL FUNCTIONS
* The Catering Coordinator is responsible for working as a member of a cohesive operations team supporting the Director of Catering and sales team, as well as the General Manager to enable perfect event execution. This individual functions as a support to the Event Manager and Captains, as well as sometimes acting as a junior sales specialist when business levels are high. The Catering Manager maintains a positive, "win-win" attitude, always working to improve the execution and timeliness of their team.
* Ensuring all event information in CaterXpert from the sales team is up to date and fully detailed prior to event/deadlines.
* Review event floorplans, day of supervisor packets, pack lists and rental equipment to ensure all information is current and correctly distributed.
* Responsible for communicating SRCG procedures, standards and expectations to all event staff when on-site. They will be responsible for communicating all pertinent event information to the culinary and operations teams and for completing the day of supervisor packet for use on site.
* Assisting in the setup and execution of events
* Ensure that event rentals have scheduled deliveries and pickups that are convenient for specialist or venue manage
* Maintain calendar of events through Outlook and attend all necessary event meetings and conference calls.
* Communicate with sales, culinary and booking staff, as needed, to ensure understanding of menus and client need
* Responsible for the collection and submission of all payments and deposits as it relates to contracted events. They are responsible for ensuring that these payments are on time and responsible for reviewing the weekly AR report and correcting any discrepancies and/or collecting any late payments.
* Responsible for nimble trouble shooting and determining the best judgment calls when a quick decision needs to be made.
* Managing a staff, holding them accountable for their work and disciplining as needed.
* Follow up with photographers post event to request event photos
* Act as first point of contact for general leads and gather as much detailed information as needed
* Keep accurate log of event inquiries and distribute to specialists as needed
* Process event closeouts on following day of each event
* Send out nightly event reminders to internal staff
REQUIRED SKILLS & PHYSICAL DEMANDS:
* 2 years of catering/food-beverage and/or administrative/event experience
* Basic PC knowledge and comprehension (Word & Excel)
About Us:
We're a culinary group dedicated to providing best-in-class dining experiences for one-of-a-kind events, cultural centers, professional settings, restaurants, and cafes.
Our goal is simple: we're here to make you happy. And our people work tirelessly to ensure that your experience meets and exceeds every one of your expectations.
Equal Opportunity/Affirmative Action/Minorities/Women/Individual with Disabilities/Protected Veteran Employer
JOB RESPONSIBILITIES/ESSENTIAL FUNCTIONS
* The Catering Coordinator is responsible for working as a member of a cohesive operations team supporting the Director of Catering and sales team, as well as the General Manager to enable perfect event execution. This individual functions as a support to the Event Manager and Captains, as well as sometimes acting as a junior sales specialist when business levels are high. The Catering Manager maintains a positive, "win-win" attitude, always working to improve the execution and timeliness of their team.
* Ensuring all event information in CaterXpert from the sales team is up to date and fully detailed prior to event/deadlines.
* Review event floorplans, day of supervisor packets, pack lists and rental equipment to ensure all information is current and correctly distributed.
* Responsible for communicating SRCG procedures, standards and expectations to all event staff when on-site. They will be responsible for communicating all pertinent event information to the culinary and operations teams and for completing the day of supervisor packet for use on site.
* Assisting in the setup and execution of events
* Ensure that event rentals have scheduled deliveries and pickups that are convenient for specialist or venue manage
* Maintain calendar of events through Outlook and attend all necessary event meetings and conference calls.
* Communicate with sales, culinary and booking staff, as needed, to ensure understanding of menus and client need
* Responsible for the collection and submission of all payments and deposits as it relates to contracted events. They are responsible for ensuring that these payments are on time and responsible for reviewing the weekly AR report and correcting any discrepancies and/or collecting any late payments.
* Responsible for nimble trouble shooting and determining the best judgment calls when a quick decision needs to be made.
* Managing a staff, holding them accountable for their work and disciplining as needed.
* Follow up with photographers post event to request event photos
* Act as first point of contact for general leads and gather as much detailed information as needed
* Keep accurate log of event inquiries and distribute to specialists as needed
* Process event closeouts on following day of each event
* Send out nightly event reminders to internal staff
REQUIRED SKILLS & PHYSICAL DEMANDS:
* 2 years of catering/food-beverage and/or administrative/event experience
* Basic PC knowledge and comprehension (Word & Excel)
About Us:
We're a culinary group dedicated to providing best-in-class dining experiences for one-of-a-kind events, cultural centers, professional settings, restaurants, and cafes.
Our goal is simple: we're here to make you happy. And our people work tirelessly to ensure that your experience meets and exceeds every one of your expectations.
Equal Opportunity/Affirmative Action/Minorities/Women/Individual with Disabilities/Protected Veteran Employer
Recommended Skills
- Administration
- Beverage Products
- Communication
- Foods
- Microsoft Excel
- Microsoft Word
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