What are the responsibilities and job description for the Luxury Sales Assistant position at Elite Body Sculpture?
Overview
The ideal Patient Sales Assistant (internally referred to as the Patient Care Consultant Assistant, or PCCA) is a well-rounded person with outstanding communication skills. The core duty and responsibility of a PCCA is to provide support to sales. These individuals are team players and are willing to assist when and where needed. As valuable support staff, they both follow direction and take initiative to help ensure the office is running smoothly.
This is a full-time admin position with an intro role to sales located in one of our Clinics around the country. Ultimately, the PCCA will partner closely with the Patient Sales Consultant and be responsible for ensuring the administrative details of a sale are accomplished. Due to the nature of the position, the work must be completed in the clinic (not remotely). These individuals must be comfortable working in an environment that is constantly changing, high-energy, with the ability to manage and prioritize multiple tasks. The Patient Care Consultant Assistant is a key link in our relationships with patients and must have the ability to connect with leads and patients on an intensely personal level to instill trust and confidence.
Main Responsibilities, included but not limited to:
- Make outbound calls to new leads in an effort to schedule both in-clinic and virtual consultations.
- Assist with intake of patients and scheduling surgeries.
- Handle marketing leads which includes qualifying, giving starting pricing/estimates, follow up, and scheduling consultations.
- Assist Patient Care Consultant (PCC) and other staff with miscellaneous tasks related to sales (ex. applying for patient financing, completing pre and post procedure forms (DocuSign) with the patients, sending virtual approvals to doctors, collecting balances).
Minimum Job Qualifications:
- Strong organizational and multitasking skills
- Possess excellent computer skills (Excel, Outlook & Access), communication abilities, and a professional demeanor.
- Excellent verbal and written communication skills and attention to detail.
- Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude.
- Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies.
- Creative thinker with the ability to identify and solve problems.
- Ability to function well both independently and as part of a team.
- Ability to multitask under pressure and be highly responsive to patients & team members.
- Authorization to work in the United States on a full-time basis
- 100% company-paid medical, dental, vision, basic life and AD&D benefits for individual employees
- Free coffee and snacks in all locations for our employees to enjoy
- Fun company culture! We treat our teams to office lunches and dinners, extend competition-friendly incentives, birthday and holiday celebrations, etc.
- Being part of a growing organization and all the opportunities that come with our growth. We're proud to have promoted over 20% of our people this past year!
Full compensation packages are based on candidate experience and relevant licenses or certifications.
Our Company
"If you can pinch it, we can take it!" Stubborn fat, it's all we do. While many cosmetic practices offer a wide range of plastic surgery services but specialize in none, we focus exclusively on body contouring through the minimally invasive removal of unwanted fat using our patented cutting-edge AirSculpt® technology. Awake during the procedure, patients listen to music or chat with a friend while we sculpt their body’s shape to their specific liking. No area is off-limits. We use no needles, scalpels, or stitches, just exceptional technology wielded by skilled surgeons with precise care. Check out our website, Instagram, TikTok and YouTube to see what all the excitement is about! And here's a little peek into our luxurious practices!