Job Posting for Dental Office Manager at Elite Dental Partners
We assist dental practices that are facing non-clinical challenges by providing them with industry proven non-clinical business support services.
We are looking for professional staff that are able to join a collaborative and motivated team that provides non-clinical support functions to an affiliated network of dentists. These professionals have critical roles in assisting with non-clinical services across a broad network of affiliated dental practices.
ESSENTIAL JOB RESPONSIBILITIES:
Lead by example and coach teams to provide exceptional patient experiences
Challenge, encourage and inspire team members to achieve desired results
Evidence of management style, which builds alliances within the business and emphasizes high moral, collegiality, effective teamwork and high moral standards
Continual focus on a productive schedule that supports dentists and hygienists
Work within budget guidelines to maintain supported office profitability
Coordinate daily team huddles and team meetings
Provide ongoing feedback, training and annual performance reviews for team members within the practice
Schedule team members to ensure adequate shift coverage and facilitate requests for time off
Assist in the interviewing, on-boarding of new hires
Provide training and support to ensure all staff demonstrates knowledge of the business, operating procedures and protocols
Review monthly financial reporting (e.g. Profit & Loss statements)
Supporting daily office operations with focus towards employee engagement and revenue cycle management (billing, collections, etc…)
Responding to clinical and operational concerns timely and effectively. Be accessible and responsive
Serve as the point person for office management duties including:
Office cleaning and maintenance
Verify and submit payroll
Clinical and non-clinical supplies ordering
Compliance for OSHA and HIPAA
REQUIRED EDUCATION AND EXPERIENCE:
Bachelor degree preferred or comparable experience
Prior management experience preferred
Prior Experience with a dental management software - Dentrix preferred
QUALIFICATIONS
Excellent interpersonal skills
Ability to comply with safety procedures, privacy rules, and regulations in order to maintain a clean and safe working environment
Strong working knowledge of dental terminology, equipment, and practices
Excellent time management and organizational skills
Customer service focused
Experience working in healthcare a must
Experience with Microsoft Word, Outlook and Excel
Patient focused
Positive attitude
Good problem-solving Skills
Energetic
PHYSICAL REQUIREMENTS:
General Office Activities as Required
Sit/Stand for long periods of time
The above statements are intended to provide a general overview and level of work being performed by most people assigned to this job. They are not intended to be a list of all responsibilities, duties and requirements. Additional duties can be assigned as determined. Elite Dental Partners is an Equal Opportunity/Affirmative Action Employer. We support a diverse workforce.
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