Home Services Sales Manager

Elmer's Home Services Heating & Air Conditioning of San Antonio, TX, is on the hunt for a full-time Home Services Sales Manager to manage our HVAC, electrical, and plumbing sales teams. In this manager position, you will be responsible for developing leads, educating customers on finance options, and ensuring that all warranty paperwork is submitted correctly. You will also be expected to provide all the necessary documents required for rebates, tax credits, and answer any customer questions about guarantees and our warranty. Are you an experienced Sales Manager looking to flex your leadership muscles? Are you looking to grow your career with a highly respected, rapidly growing company? If so, read on!

Our Home Services Sales Managers can expect to work full-time hours each week, with evening and weekend hours as needed. You can expect to earn an industry-competitive pay and will enjoy excellent benefits that include 50% employer-paid medical, with dental and vision coverage also available! If you are ready to join a top-notch team with a customer-focused company, fill out our 3-minute, mobile friendly application today!

ABOUT ELMER'S HOME SERVICES

Our company has been serving the San Antonio area's HVAC needs for over 20 years. Our skilled and capable staff confidently assists customers with their heating, ventilation, and air conditioning installation, service, and repair needs. We work hard to maintain our reputation as the most professional and punctual HVAC team in town. We have strong ties in our community and reach out to volunteer with many organizations including Haven for Hope, The Battered Women's Shelter of San Antonio, Meals on Wheels, and Camp Discovery. 


We know our success is due in part to our top-notch, trustworthy employees who strive for industry excellence. That is why we invest heavily in employee training and promoting professional growth.

A DAY IN THE LIFE OF A HOME SERVICES SALES MANAGER

As one of our Home Services Sales Managers, you enjoy spending your days coaching and training your team on being some of the best reps in the biz! You use activity-based management methods and account development strategies, to name a few, to help your team reach its targeted quota results! You assist with calls, presenting value propositions, qualifying prospects, objection handling, negotiations, and closing. You pride yourself on maintaining a highly efficient team as they keep call-conversion ratios on target, complete follow-up calls on all unsold replacement leads within 48 hours, and utilize the company's proven system on every call. You easily recruit and retain top retail sales professionals through the development and implementation of employee engagement strategies.

You are an expert in your role, and your knowledge and expertise help ensure that we maintain our service effectiveness, we stay current and up-to-date, and we strive to constantly improve. You effectively implement and track the success of new selling and marketing programs, the development of compensation plans, performance objectives, training programs, and process improvements. You, yourself, maintain a current knowledge base of the HVAC, plumbing, and electrical market trends and assist dealers with promos, pricing, and volume potential for current and future business. The strategies and formulas that you implement help support a valid and growing revenue pipeline, maximizing performance, and providing excellent customer satisfaction. To keep your team up-to-date and constantly learning, you hold at least one team meeting per week, make time for a ride-along schedule for advisors and techs, and you ensure that all policies, procedures, and OSHA standards are adhered to by all production personnel.

You are a the type of leader who leads by example and is approachable. You maintain positive relationships with other management and teams to support coherence as a company. You communicate effectively with the Sales Lead Coordinator (SLC) to ensure additional leads for your team and by 9:00 am sharp, and the daily sales and lead reports are on the Accounting Manager's desk. You are dedicated to upholding a professional persona by wearing company apparel, staying organized, and following all safety procedures and performance standards. You enjoy the variety of working both in the office and traveling to jobs to help encourage company success and customer satisfaction!

QUALIFICATIONS FOR A HOME SERVICES SALES MANAGER

• 5 or more years of experience in a sales management role for residential service and maintenance operation
• Associates degree in a related field, an advanced degree is a PLUS!
• Valid driver's license, clean driving record, and relevant HVAC certifications
• Proficiency with Microsoft Office products and tablet-based software
• Solid needs-based sales skills
• Willingness to travel, work in extreme weather conditions, and work extended hours (as needed)

Do you have a robust knowledge of HVAC field concepts, best practices and procedures, and tools and equipment? Have you had prior successes working in the industry? Are you confident in your ability to develop and execute successful marketing strategies? Do you consider yourself to be a strong communicator? Are you ready to be a high performing leader? Are you team-centered, customer-focused, and ready to lead a team to excellence? If this sounds like the position you've been dreaming of, apply today to be our Home Services Sales Manager!

Location: 78233