Move, Add, Change (MAC) Account Coordinator

Description

Salary Range: $19-$26 per hour, depending on experience

Benefits: medical, dental, vision, short & long term disability, company paid life insurance, 401K, paid time off, paid holidays, and more!

Purpose Statement:

Is one of the key contacts for MAC Account. To determine the scope of work, coordinating and scheduling the appropriate resources. Work with clients and alliance partners, to determine project needs from internal & external vendors, while maintaining excellent communication with all parties.

Essential Functions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Project Coordination

· One of the contacts on account for client. Takes ownership of specific building within account.

· Can routinely supervise less complex projects and on occasion complex projects.

· Directs crew members.

· Deals directly with Clients.

· Handles multiple vendors/locations.

· Analyzes projects and prepares before start.

· Refers questions to Acct. Manager or the appropriate personnel.

· Provides performance feedback to crew members, coaching them in performance improvement as required.

· Demonstrates good organization skills.

· Is available to share evening and weekend project supervision responsibilities.

· Estimates manpower needs accurately. Is flexible in manpower requirements and is creative in determining optional solutions.

Paperwork

· Has thorough knowledge of installation paperwork including Service Forms, Installation Checklists, Bills of Lading, etc.

· Responsible for participating in review process and giving feedback to Acct Manager.

Customer Relations

· Establishes and maintains good customer and employee relations. Follows A&M’s Coaching Program. Treats people respectfully.

· Is an effective spokesperson for company’s policies and services, representing A&M well to employees, clients, and the general public.

Requirements

Skills and Abilities:

· This position assumes the candidate meets the requirements of a Lead position.

· Must be a self- starter and able to work independently

· Ability to organize and manage multiple tasks under pressure situations.

· Demonstrated effective management, including coaching skills.

· Good analytical, problem solving skills.

· Ability to work with members at all levels and in a team environment.

· Must be able to develop and maintain effective relationships with internal and external customers.

· Strong knowledge of Commercial Furniture

· Ability to read and interpret drawings.

Qualifications – Education and Experience:

· HS Degree

· 3-5 Years Commercial Furniture experience and/or experience with Move, Add, Change accounts.

· Basic Computer skill (e-mail and data entry)

Emerald Blue Work/Space Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. In addition to federal law requirements, A&M Business Interior Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Employment is contingent on passing a pre-employment drug test and background check.