General Description:
Admission Gate Cashiers are usually the first Emerald Downs’ employees to interact with our guests. Greeting and directing them with a smile and positive attitude will let them know that they are going to have a memorable racing experience.
Essential Duties & Responsibilities:
Knowledge, Skills, & Abilities:
Money handling experience, customer service skills, ability to smile and speak with guests while they are proceeding through the gate, punctuality, dependability, trustworthiness, neat appearance, and the ability to follow directions with attention to detail. Some computer knowledge is preferred.
Special Requirements:
Work Environment, Communication & Physical Abilities:
Fast paced work environment with emphasis on customer service. Be prepared for weather conditions and providing excellent customer service for long hours. Communicate with leads, staff, and guests with courtesy and respect. Always be sure to help guests to the best of your ability. Physical abilities are, but not limited to:
Tools & Equipment:
Cashiering station, computer, cc machine, money, office supplies, and cleaning supplies.
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