What are the responsibilities and job description for the Clinical Manager position at EmergeOrtho?
From the mountains to the coast, EmergeOrtho is North Carolina’s premier provider, recognized for offering world-class, comprehensive, and compassionate care serving patients with 60 locations in 28 counties. As the largest physician-owned orthopedic practice in the state and the 6 th in the country, EmergeOrtho’s medical team includes upwards of 170 highly trained orthopedic specialists and nearly as many advanced practice providers. Our subspecialty orthopedic teams offer advanced expertise in conditions of the bones, muscles, and joints. Providing multiple locations, extensive orthopedic services including therapy, and focusing on continuity of care are among the top priorities of EmergeOrtho. Please visit https://emergeortho.com/careers/ for additional information.
EmergeOrtho, P.A. complies with applicable civil rights laws and does not discriminate based on race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, pregnancy, childbirth and related conditions, including but not limited to, lactation, disability, veteran status, genetic information, or any other class protected by the state or local law.
We are committed to the core values of Quality, Innovation, Compassion, Community, Education, Integrity, Teamwork, Diversity, and Inclusion. https://emergeortho.com/non-discrimination-notice/
EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina. It is the responsibility of the Clinical Manager to oversee daily operations of EmergeOrtho’s orthopaedic and rehab medicine clinics, achieving high volume success with excellent quality of care. The Clinical Manager supervises all medical assistants, triage and lab personnel, and ensures clinical activities precisely comply with physicians’ protocols as well as healthcare regulations. The Clinical Manager communicates regularly with providers, administration, and department managers in regard to issues, concerns, protocols or compliments pertaining to the clinical workflow or quality of care provided at EmergeOrtho.
Qualifications and Experience
• High School Diploma required
• BS, MHA or MBA preferred
• Licensure in clinical care (MA, EMT, Paramedic, RT, ATC, LPN, RN) recommended
• Previous supervisory experience in a medical setting recommended
• Understanding of OSHA guidelines for office practices
• Basic understanding of utilization review, quality assurance, and managed care process
• Experience communicating and interacting with physicians, patients, and staff
• Excellent documentation, communication, and time management skills
• Proficient in computer operations, data entry, and practice management software
• Ability to exercise initiative, problem-solving, and decision-making to effectively plan,
prioritize, and complete projects/tasks in a faced paced, changing environment
