What are the responsibilities and job description for the IT Analyst - System Support position at Emerson- HVACR?
Responsibilities
- Troubleshoot applications that support scanning systems, monitors, and sensors
- Support and maintain On-Prem application servers and applications that support production scheduling and delivery
- Identify and work to resolve issues related to multiple software systems and infrastructure as well as those connected to hardware and the network
- Provide off-hour, on-call support for distribution center operations
- Coordinate hardware installation with Enterprise IT for routine upgrades and replacements
- Configure, troubleshoot, and fix printing issues for label, office, packing and shipping printers
- Configure, troubleshoot, and fix scan guns and other handheld devices used to process products
- Work with Enterprise IT to maintain servers and databases
- Act as a liaison between local operations, Enterprise business and Corporate IT
Requirements
- Bachelor's Degree in Information Technology or related field.
- Must have strong problem solving, organizational, interpersonal and analytical skills.
- Ability to communicate with both technical and non-technical personnel
- Broad based understanding of technologies and knowledge of VM Ware, Microsoft Windows Server, data communications and network systems.
- General understanding of Microsoft SQL Server (database), Classic ASP, and data structures.
- One to two (1-2) years of IT experience. (Preferred)
- Experience with WMS (Warehouse Management System) systems and RF scanners (Preferred)
You should be proficient in:
- IT Equipment (Servers, Networks, Telecom, Cloud)
- SQL Administration Experience
- IT Infrastructure Hardware Experience
Salary info:
$23.59 - $41.03 / hr
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